The sooner you can figure out the cause of an application issue—that is, if it's the network, infrastructure or the app itself—the more value you can add to the business bottom line right away.
You need to know that your apps are ready to go when you are.
Oddly—as your apps are running—silence is an awesome monitoring tool. That means your apps and networks are in good shape. But how does the silence occur? You must have the tools in place to fix an issue before it becomes a problem.
For more information, see:
Judge the success of your project with end user silence
As the complexity of network infrastructure changes, we need better visibility into what to do and when. Quickly figuring out if it's an application or site issue, the sooner we can fix an issue.
Our Riverbed® OPNET AppSensor Xpert™ solution provides 24x7 availability and application test monitoring so that you can be sure that your apps are ready when you are.
Using remote, distributed test engines*, AppSensor Xpert regularly runs tests on B2B web services that use SOAP, REST, or other web service technologies. The tests also include critical databases queries and other essential infrastructure and application monitoring. You can view the results in easy-to-read dashboards so you'll quickly know with easy-to-read dashboards whether its's a particular site or a particular application that you need to address.
Check out Top 10 reasons to use synthetic monitoring.
This figure shows that an app is down at three sites—no Web Mail until this problem is solved.
Using SNMP and Windows Management Instrumentation (WMI), you also have broad visibility of the health of your infrastructure.
Making sure that your apps are ready when your users are will ensure that you have less calls from the helpdesk.
For more information, see Riverbed OPNET AppSensor Xpert.Riverbed Performance Management (Cascade® & OPNET)
Riverbed Performance Management solutions provide IT with the visibility and actionable insight to help deliver the application performance that users and business demand.
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Also check out my previous posts on Riverbed Performance Managment:
*Riverbed Steelhead® EXs can be used as test engines.
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Riverbed delivers the most complete platform for Location-Independent Computing, turning location and distance into a competitive advantage. The Riverbed Application Performance Platform™ allows IT to have the flexibility to host applications and data in the most optimal locations while ensuring applications perform as expected, data is always available when needed, and performance issues are detected and fixed before end users notice. At more than $1 billion in annual revenue, Riverbed has 25,000+ customers, including 97% of both the Fortune 100 and the Forbes Global 100.