可用计划
Riverbed科技公司 的支持计划能够让客户获取我们在基本硬件保修范围之外提供的白金级资源。
我们提供四种类型的支持计划，以满足您的具体 IT 需要和业务目标。支持计划可以提供一年的支持。您可以随着业务的增长和发展随时调整 支持 级别。
- 全天候网站、电话和电子邮件支持
- 软件支持，包括维护版本和主要更新
- 硬件支持 – 如果遇到硬件故障，现场工程支持可以提供多达四个小时的现场硬件更换服务。这取决于所部署硬件的地理位置。请咨询您的销售代表，了解具体 地区覆盖情况。
- 年度服务审核
- 全天候网站、电话和电子邮件支持
- 软件支持，包括维护版本和主要更新
- 硬件支持 – 如果遇到硬件故障，可以提供多达四个小时的现场硬件更换服务。这取决于所部署硬件的地理位置。请咨询您的销售代表，了解具体 地区覆盖情况。
- 全天候网站、电话和电子邮件支持
- 软件支持，包括维护版本和主要更新
- 硬件支持 – 如果遇到硬件故障，Riverbed 可以提供预更换。在有支持仓库的地方且在正常工作日内，当地时间下午2：0前确认的硬件更换请求，将在下一个工作日交付硬件。对于目的地是美国以外的国家/地区，交货时间可能取决于国际清关规定和进出口法律法规。
- 全天候网站、电话和电子邮件支持
- 软件支持，包括维护版本和主要更新
- 硬件支持 – 如果遇到硬件故障，我们会在收到有故障的装置后, 通过地面配送来维修或更换硬件
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Making the Most of Your Riverbed Deployment, Summer Edition
Produced by Riverbed Join Bob Gilbert, Marketing Director at Riverbed Technology, as he covers the latest product updates and enhancements
More
Anywhere Application Acceleration: Ensuring Productivity and Performance
Produced by Riverbed Join Eric Carter and Joe Ghory, Marketing Managers at Riverbed Technology, to learn how to: Accelerate applications
More
Streamline SharePoint for Speed, Control and a Better ROI
Produced by Riverbed Join Nik Rouda, Director of Solutions at Riverbed Technology, for this webinar and explore how to control SharePoint
More
Elevate Your Consolidation Strategy to the Next Level
Produced by Riverbed Join Justyna Bak, Riverbed Marketing Manager, to learn how to remedy performance issues by moving your organization
More
Introduction to the Integrated Cascade Network Performance Management Solution Featuring Cascade Shark and Cascade Pilot
Produced by Riverbed Join us for a live, interactive review of the Cascade NPM Product Family and a demonstration of the powerful, unique
More
Riverbed. 为您的网络进行广域网优化： 应用程序加速、WAN 带宽优化和 IT 整合 Riverbed Technology 为全球关联企业提供高性能。 与 Riverbed 合作，企业可以成功、明智地实施战略举措，例如虚拟化、整合、云计算和灾难恢复，而不用担心影响性能。 通过为企业提供其所需的平台而使之理解、优化并整合其 IT 架构， Riverbed 帮助企业构建快速、流畅而动态的 IT 架构，进而满足组织的业务需求。 关于 Riverbed (NASDAQ: RVBD) 的更多信息，可在 www.riverbed.com 获取。