See Tickets

See Tickets puts online service center stage with Riverbed®

Industry: Consumer Services , Retail

With over 34 million online unit sales per year, the IT team at See Tickets was becoming increasingly aware that its website struggled to cope with huge and sudden spikes in web traffic.


In Brief

  • Riverbed Stingray Traffic Manager
  • Website now runs with 100 percent uptime
  • Far superior user experience, with faster page loading times

As a result of short notice, on-sale promotions, a music festival season in full gear, and the need to power several hundred microsites, See Tickets couldn’t satisfy the huge demand.

The impact of downtime or slow web pages would affect See Tickets considerably with significant loss in revenue, damage to brand reputation, and a decline in customer loyalty. They needed a robust, secure, highly accessible website to support the growing number of online ticket sales.

“To mitigate any risk, we took the decision to trial the Riverbed SteelApp™ Traffic Manager coupled with the Riverbed SteelApp™ Web App Firewall for a few months,” said Rob Wilmshurst, CEO of See Tickets.

“Since the rapid deployment of Riverbed Stingray Traffic Manager, our site performs with 100 percent uptime. Riverbed has helped us provide a far superior user experience with faster page loading times, and transactions are now completed more quickly than before.”

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Riverbed delivers the most complete platform for Location-Independent Computing, turning location and distance into a competitive advantage. The Riverbed Application Performance Platform™ allows IT to have the flexibility to host applications and data in the most optimal locations while ensuring applications perform as expected, data is always available when needed, and performance issues are detected and fixed before end users notice. At more than $1 billion in annual revenue, Riverbed has 25,000+ customers, including 97% of both the Fortune 100 and the Forbes Global 100.

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