Industry: Consumer Services , Retail
With over 34 million online unit sales per year, the IT team at See Tickets was becoming increasingly aware that its website struggled to cope with huge and sudden spikes in web traffic.
As a result of short notice, on-sale promotions, a music festival season in full gear, and the need to power several hundred microsites, See Tickets couldn’t satisfy the huge demand.
The impact of downtime or slow web pages would affect See Tickets considerably with significant loss in revenue, damage to brand reputation, and a decline in customer loyalty. They needed a robust, secure, highly accessible website to support the growing number of online ticket sales.
“To mitigate any risk, we took the decision to trial the Riverbed SteelApp™ Traffic Manager coupled with the Riverbed SteelApp™ Web App Firewall for a few months,” said Rob Wilmshurst, CEO of See Tickets.
“Since the rapid deployment of Riverbed Stingray Traffic Manager, our site performs with 100 percent uptime. Riverbed has helped us provide a far superior user experience with faster page loading times, and transactions are now completed more quickly than before.”
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