Appliance Product – Combined hardware and software products on the Riverbed® price list that are not upgrades or components of other products. Examples of such combined hardware and software products are Steelhead® appliances from Riverbed, Interceptor® appliances, Central Management Console (CMC), Cascade Profiler, and Cascade Sensor.
Cold Spares – Appliance products that are sold without any software license. Cold spares let customers keep on-site hardware replacement units that may be used only when a fully licensed equivalent appliance product fails, is no longer operational, and is disconnected from the network.
Component Spares – Component spares include any component of an appliance product on the Riverbed price list (such as disks, memory, and NIC cards)
End-of-Availability – The date a product is no longer available from Riverbed
End-of-Support – The date a product is no longer supported by Riverbed.
Hardware Upgrade – Products on the Riverbed price list that include hardware components that add functionality to an appliance product. Hardware upgrades include appliance product model upgrades that contain any hardware component.
License Upgrade – Products on the Riverbed price list that add capacity or software functionality to an appliance product or software product through a license key without requiring additional hardware. License upgrades include appliance product model upgrades that do not contain any hardware components.
Software Product – Stand-alone application software on the Riverbed price list that are not upgrades or components of other products. Examples of application software products are Riverbed Services Platform (RSP) or separately licensed software applications that can be installed on RSP or non-Riverbed hardware.