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International Justice Mission

Riverbed helped human rights agency IJM improve network throughput without increasing costs. 

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Pacific Dental Services

Pacific Dental Services Cascade Paid for Itself after First Use by Identifying a Random Network Problem.


In Brief

  • Reoccurring elusive problem causing office disruptions and loss of revenue was identified within minutes of Cascade installation
  • Problems that used to take four- to eight-hours are now fixed in minutes
  • Less IT travel, lower IT management costs

Summary

Pacific Dental Services’ wide area network supports 6,000 PCs, 500 servers and 12,000 network connections spread throughout the western United States and Texas. When a network problem takes one or more of the company’s nearly 250 all-digital dental practices offline, the dentists and staff at those offices can’t function normally until the problem is resolved. The company’s IT team uses the Cascade Profiler application-aware network performance management solution, the Cascade Shark packet capture appliance, and Cascade Pilot packet and transaction analysis software to quickly identify and resolve problems, preventing the loss of revenue caused by downtime. In its first use, Cascade identified a problem that had been costing the company a significant amount of lost revenue and time. Typically, Cascade turns what were previously four- to eight-hour problems into issues that are identified in seconds and resolved in minutes. The IT staff can do more work with fewer people, and now travels less to the individual dental offices, reducing IT costs.

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Riverbed Technology delivers performance for the globally connected enterprise. With Riverbed, enterprises can successfully and intelligently implement strategic initiatives such as virtualization, consolidation, cloud computing, and disaster recovery without fear of compromising performance. By giving enterprises the platform they need to understand, optimize and consolidate their IT, Riverbed helps enterprises to build a fast, fluid and dynamic IT architecture that aligns the business needs of the organization. Additional information about Riverbed (NASDAQ: RVBD) is available at www.riverbed.com.