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The Riverbed Partner Network Program

The Riverbed Partner Network Program

The Riverbed Partner Network gives you access to our market leading products and solutions. We provide all of the support needed to help you build a profitable business with us.
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VAT Requirements

Generally, product shipments to Europe, Middle East, Africa and Asia will be processed from our Netherlands (NL) warehouse. Riverbed is registered to collect VAT (value added tax) in NL and we are required to charge 19% VAT for product shipments within the European Union (EU). In most circumstances, VAT will not be charged if you provide your or your customer's VAT ID on your purchase order. If you are charged VAT, you must remit the VAT with your invoice. You can obtain a refund from the NL tax authorities — please see below for specific instructions.

Shipping outside the EU

We will not charge VAT if the product is shipped outside of the EU regardless of billing location.

Shipping within the EU

Registered outside of Netherlands

  • EU Registered (e.g., France): we will need your VAT ID in order to avoid NL VAT from being charged. The VAT ID must be for the bill to address country.
  • Non-EU Registered (e.g., US): we will need your EU customer's or affiliate's VAT ID number in order to avoid NL VAT from being charged. The VAT ID must be for the ship to address country.
  • Exception for shipments within NL: we must charge you VAT if we ship to NL. You can either request us to route your shipment outside of NL or request a refund from the NL authorities, see below. [Example: French or US reseller selling to NL customer.]

Registered within Netherlands

  • Shipments within Netherlands: we do not charge VAT if we have your NL VAT ID and the product is shipped within NL.
  • Shipments outside Netherlands: If product is shipped outside of NL, we must charge you VAT.

Refunds of VAT

If you paid VAT, you can obtain a refund of VAT directly from the NL tax authorities at the following link:

http://www.belastingdienst.nl/variabel/buitenland/en/business_taxpayers/business_taxpayers-120.html

Contact information

Please submit the appropriate VAT ID to us at tax@riverbed.com. You can also contact us for any questions pertaining to VAT requirements.

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