Dealing with ‘Layer 8’ Network Issues?



As performance troubleshooting teams around the world know all too well, relying on out-of-date network configuration data, change, and topology while keeping up with business-critical network and application obligations drives high IT operational costs and poor staff productivity. It’s not good for your business to troubleshoot outages after the fact; it’s much better to prevent them from happening in the first place.

Dealing with Layer 8

Layer 8 has always been used as a shorthand way for IT insiders to refer to problems caused by people, instead of by technology failures – for example, a router misconfiguration created in the process of troubleshooting an outage. Keeping these Layer 8 issues from affecting the availability of business-critical services—and the subsequent end-user unhappiness – can consume a lot of time and IT resources that could be spent on delivering strategic value to the business, instead of ‘firefighting’.

Add to that the challenge of keeping the network in compliance with an ever-increasing number of regulatory, organizational and security policies, and it’s easy to see why overwhelmed IT staffs are looking to automated solutions to help them in these tasks

Ensuring the compliance and availability of network services

This brief video introduction of Riverbed’s network planning and configuration management is a short, two-minute look at how you can reduce the time and effort you spend manually collecting and reconciling data from multiple sources to document the status, dependencies and configuration of your network. You’ll also see how to break down the ‘silos’ of network data management and share it with other IT teams involved in troubleshooting outages and working on compliance issues.

  • Ensure network compliance with customized, automated audit reports, detecting policy violations before they affect service availability
  • Reduce outages caused by misconfiguration for infrastructure that’s too important and too complex to be managed manually, using automated network configuration analysis
  • Plan for network resiliency despite network changes and growth without making any risky changes to the production network

Related reading

NPCM Product Family


No Responses to “Dealing with ‘Layer 8’ Network Issues?”

Leave a Reply

Your email address will not be published. Required fields are marked *