AppResponse 11 Part 2: What’s in it for NetShark Users



In the last post we looked at what SteelCentral AppResponse 11 is going to bring to the table for new users. Now it is time to take a look at what benefit existing SteelCentral NetShark users are going to get from the transition to AppResponse 11.

For our existing NetShark and AppResponse 9 users, the ones who will likely see the most exciting changes are the current NetShark users. That is not to say others will not see a big impact, they will.

Let’s do a quick comparison of NetShark to AppResponse 11 to highlight the major differences. Today’s NetShark users, among other things, can:

  • Capture packets and write them to disk across multiple capture jobs
  • Perform world-class, near real- time, network-level analysis with 1 second granularity and microsecond resolution
  • See how the network impacts the application, including DPI discovering more then than 1,300 applications
  • Extract those packets for analysis in Wireshark
  • Export flows built from packets to SteelCentral NetProfiler and third-party flow collectors

Sure NetShark has fantastic tools such as SteelCentral Packet Analyzer to allow unparalleled analysis of these packets but if you want to get any further into application analysis, there is not much you could do on NetShark. There’s some limited transaction data in Packet Analyzer, but you arere extremely limited in your ability to get down into the real depth of packet-based application performance and end-user experience analysis.

With AppResponse 11, it’s a brave new world. With a simple software upgrade applied to your existing SteelCentral NetShark 2170, 4170, or 6170 model, you get the same functionality you had before with a whole new UI built around an entirely new software base. You don’t lose any functionality but what you gain is immeasurable. You gain the ability to add licenses for all those great functions that hitherto have only been available on the pure AppResponse 9 platform:

  • Application Stream Analysis (ASA): Provides real-time information on how users are experiencing applications. ASA enables you to:
    • Measure responsiveness and performance of your applications for internal and external users
    • Break down application response time into contributing sources and launch deep troubleshooting to identify root causes of problems
    • Analyze traffic and response time among servers to manage multi-tier applications
  • Web Transaction Analysis (WTA): Provides in-depth analysis of entire web pages. While many products can tell you what happens to one or some of the many distinct elements that make up a web page WTA has the ability to stitch together all these different components. This allows AppResponse 11 to give you a detailed view of what the entire page experience was like for a user. WTA enables you to:
    • Automatically discover URL’s, page families, and end-user activity
    • Computes response time for web pages for user level end-user experience
    • Detect abnormal web transaction performance
  • Citrix Analysis (CXA) (future): Provides end-to-end visibility into user transactions traversing a Citrix XenApp or XenDesktop server by enables you to:
    • Automatically correlate front-end user sessions to the corresponding back-end app transactions
    • Pinpoint root cause of Citrix problems
    • Quickly determine where the problem originates: client, network, server, or app
  • Database Analysis (DBA) (future): With the Database Analysis module you can identify the impact of a database on end-to-end application performance. By monitoring database performance at the transaction level, the module can identify the particular SQL statement or database call responsible for application delay and equip your database team with actionable information.
  • Unified Communications Analysis (UCA) (future): With the Unified Communications module you can monitor and report on live VoIP and video calls. Manage voice, video, and data on the same network, and proactively resolve communication issues by using real-time and historical data on both application performance and call quality.

Plus you get access to the new SteelCentral Packet Analyzer Plus and SteelCentral Transaction Analyzer Plus software that will tie in directly to AppResponse 11.

While this is all well and good, what does it really mean? How do I upgrade to AppResponse 11? How much is this going to cost me? What do I need to do to get this? And this is where the news just keeps getting better. AppResponse 11 is:

  • The roadmap for NetShark users
  • A no-charge software upgrade for existing NetShark customers on 2170, 4170, and 6170 hardware
  • A virtual solution that provides complete feature parity to the physical appliance
  • The future of NetShark – all future development will be in AppResponse 11
  • An all new codebase designed from the ground up for performance and reliability

With the introduction of AppResponse 11, you bring your existing NetShark to the next level. You go from a pure network analysis tool to a solution that can operate at both a network and application level—with no hardware change required!

Interested in a free trial? Take a look here!


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