CUSTOMERS

OpenEye Scientific 是一家私营公司，总部位于新墨西哥州圣菲 (Santa Fe)，在波士顿、科隆和东京设有办事处。该公司成立于 1997 年，主要业务是开发大规模的分子建模应用和工具包，供药物的开发和设计使用，从而缩短新药上市时间。

SteelConnect 帮助我们显著提升了敏捷性，这对我们的业务增长极其有利。 Craig Bruce , 科研软件开发人员, OpenEye

Riverbed 为米其林提供端到端应用和网络可见性。凭借 Riverbed SteelCentral 解决方案，米其林现在可以迅速解决各种类型的故障，减少业务中断的风险。因此，该公司将应用的推出时间缩短了 30%，并更加合理地规划 IT 预算以改善投资回报。

凭借 Riverbed，我们能够支持两个主要流程，也就是开发阶段的应用资格认定，以及服务与业务应用的内容可见性。 Jean-Noël Simonnet, 首席基础结构架构师, Michelin

Hilton Grand Vacations Club owns and operates over 3,700 timeshare vacation ownership resorts for more than 100,000 members globally. With branch offices around the world sending large amounts of data to headquarters in Orlando, the company turned to Riverbed to improve application performance, and efficiently manage and troubleshoot network and application performance from a central location.

The contract process has been reduced from more than 30 minutes to just a minute or two. It has a huge effect on customer and employee satisfaction. Rich Jackson, Sr. Director of Technical Operations, Hilton Grand Vacations

ABB is a global leader in power and automation technologies, with about 30,000 people in North America alone. When key applications don’t work it can cost the company as much as $1 million per day. ABB uses Riverbed to track key web-application performance metrics, analyze web-application behavior, and detect problems early.

I use Riverbed SteelCentral Web Analyzer as the canary in the coal mine to tell me when we might be experiencing issues with certain applications. Now, with Riverbed, I can see application performance from end-to-end, track key performance metrics, get granular analysis of application behavior, and share it with the application and server owners. That enables the support teams to quickly shift the focus of the effort to the real culprit. Michael Kerkau, Network Infrastructure and Operations Manager, ABB

JLL 在全球拥有超过 230 个公司办事处和 58,000 名员工，为遍布 80 个国家/地区 34 亿平方英尺的物业组合提供服务。JLL 的网络正在向混合型发展，该公司将应用和服务转移到云端，并将每个办事处的多协议标签交换 (MPLS) 网络替换为双高速互联网连接，从而以更优惠的价格获得更高的带宽。JLL 美洲区首席技术官 Joe Ryan 表示：“即使是 100 mbps 的连接，如果没有 SteelHead，人们也会抱怨应用性能不佳。” “提供基于互联网的关键业务应用，帮助我们节约数百万的成本，同时又不会对性能造成影响。Riverbed 让这一切成为可能。”JLL 美洲区首席信息官 Edward Wagoner 说道。

当我们出去与业内其他人交谈时，我们肯定会觉得自己遥遥领先。下一代广域网现在获得了很多媒体的关注。我们把对技术的投资看作是对员工的投资。我们一直在寻找新技术，可行性，并确保我们会加以利用。Riverbed 就是其中的一部分。 Joe Ryan, 美洲区首席技术官, JLL

施耐德电气是全球能源管理专家，凭借网络连通了 100 个国家或地区的 110,000 名员工和 1,000 个远程站点以及四个数据中心。

我利用 Riverbed 开放 API 创建的视图简化了互联网带宽/互联网配对的容量规划，通过轻松限定最重要的目的地来帮助与上游中转服务提供商进行成本协商，以及制定了一个配对（公共/私有）策略来收集来自互联网交换点的流量。 Lionel Marie, 网络架构师, Schneider Electric

Tecan, a leader in advanced automation and detection solutions for life science laboratories, has 1,200 employees at its Swiss HQ, R&D and production sites in North America and Europe, and a 52-country sales-and-service network. A sprawl of remote servers, storage, and apps has expanded across these sites with little standardization and data security. “We wanted a single point solution rather than the cumbersome and complex multi-point situation we had been using,” says Marc Ehinger, Tecan’s Head of Global IT Infrastructure. “We were looking for much more flexibility and to centralize as much as possible in our data center in Zurich. Our goal is for IT to be a fluid resource that we can flex and assign as we need.”

Our new common architecture (SteelFusion) means we can now manage IT resources centrally. We’ve offloaded the burden of managing local infrastructure from branch staff. We can move applications, servers or storage around and optimize our SLAs and it is now much easier to scale our business. Whereas before it took around 6 months, we can now set up a new branch office with servers and storage in a few weeks. I don’t see how we could have done this without Riverbed. Marc Ehinger, Head of Global IT Infrastructure, Tecan

Carilion Clinic is a non-profit providing health care to nearly one million patients in southwest Virginia. Core apps centralized in Roanoke support radiological services, electronic medical records, etc. To ensure the needed performance for patient care, Carilion had originally purchased OC3 network circuits. “An OC3 to one hospital was costing us $12,000 per month,” says Ed Eades, a Network Engineer. “When we put it down to a DS3, it costs about $4,000 per month and that’s just one site." Carilion did a proof-of-concept with SteelHead, and are now seeing in the neighborhood of 10 to 15 times the throughput. A replication that took nearly 24 hours now took less than four.

We’re a non-profit, so any money we do make we put back into the organization to deliver services to our patients. Riverbed has helped us reduce our operating costs so we can take the money we would have spent on bandwidth and put it back into services for the community. Mike Smith, IT Director, Carilion Clinic

CenterPoint Properties 主要从事工业财产及交通运输基 础设施的开发、收购和管理业务。该公司主要面向北美各 大重要货运航线的沿海及内河港口物流市场。其旗下财 产占地面积高达 4,500 万平方英尺，尚有 5,850 英亩在开 发中。

Our IT organization isn’t that big, having our own data center is not our core business, and Riverbed has helped us feel bigger, move faster, and be more agile. We find using the cloud for access anywhere, anytime better fits our model. Beverly Maestas, VP of Technology Operations, CenterPoint Properties

Sub-Zero Group, Inc. 是全球顶尖的奢华家用电器制造商，拥有 Sub-Zero 冰箱/冰柜系列和 Wolf 厨具系列两个系列的产品。这家历经三代传承的家族式企业最近刚刚度过 70 周年纪念日。公司总部位于其最初创办地 — 威斯康辛州的麦迪逊市。

我们制定了极高的应用性能指标，所幸使用 SteelHead 之后，我们达到了该标准。 Eric Niebuhr, IT 主管和网络工程师, Sub-Zero Group, Inc.

当全球专业服务公司 GHD 与北美工程咨询公司 Conestoga-Rovers and Associates (CRA) 合并时，公司增加了 100 个办事处（其中包括 50 个小型站点）的 3,000 多名员工。他们需要一个具有成本效益的简单解决方案，以便将这些新站点快速部署到公司的网络上。Riverbed SteelConnect 帮助 GHD 实现了这一目标，推动其遍布全球的项目团队之间加强协作、实现业务灵活性和成本节约，每年预计节约 100 万美元。

GHD 在短短四个星期内就在 50 个新办公室部署了 Riverbed 的 SD-WAN 解决方案 SteelConnect，预计每年将节省 100 万美元。 Elizabeth Harper, 首席信息官, GHD

Maersk Line 是马士基集团的子公司，也是全球最大的集装箱航运运营商。该公司正使用 Riverbed SteelCentral 来监控关键业务应用和服务，并对整个公司的性能瓶颈进行故障诊断。与 Riverbed 签订的五年合同将支持 Maersk Line 成为航运行业数字引领者的策略。

Riverbed SteelCentral 为我们提供了一个开发周期，帮助我们快速响应、促进我们积极主动、促成我们实现预测，这样我们得以占得先机。这完全是因为我们拥有了一个能全面了解网络、应用和终端用户的解决方案。此技术还将成为我们在 MGIS 支持的其他 Maersk Group 品牌数字化举措的坚强后盾。 Andy Laurence, 产品服务主管, Maersk Group