Focused Support Services
For customers that require enhanced support for critical business applications, Riverbed offers Focused Support Services to help realize the following outcomes:
- Improved Riverbed deployment stability and potentially reduced mean time to resolution when issues arise.
- Added insight from operational reviews including support issue trend analysis conducted by designated support teams
- Development of processes that better operationalize Riverbed solutions
- Enhanced visibility into application performance issues
- Increased expertise and confidence when using Riverbed solutions