In a deadline-driven industry like the newspaper business, it is critical to deliver time-sensitive news every day, without exception. For a global publication like the International Herald Tribune (IHT) that means delivering news without fail from around the world. For the IHT to meet its unforgiving and demanding deadlines, the publication rebuilt its IT infrastructure to create a completely automated newspaper production process ? one of the most advanced systems in the world. The automated system coordinates the different stages of the newspaper process from reporting to production to distribution to subscriptions. Each stage depends on the performance of the automated system and any downtime at any point could halt production.