The transaction sequence diagram particularly impressed us, as it allows us to determine precisely which components are causing a problem. – Andreas Mayer, Network Administrator, Würth

Improve IT productivity and troubleshoot faster 

One-click drill-down from anywhere in SteelCentral AppResponse 11 to packet analysis! With an extensive number of analysis views you’ll easily drill down and discover the root cause of any network issue. What once took hours to find and understand can be revealed in just minutes.


Root cause diagnosis and resolution

Easily isolate traffic of interest using drag-and-drop, multi-level drill-down and an extensive collection of network analysis views. Configure triggers and alerts to catch abnormal behavior.


SteelCentral Packet Analyzer Plus offers a wide variety of analysis Views that you drag and drop on trace files to streamline packet analysis.


Go deep into the packets

Use SteelCentral Packet Analyzer Plus as a searchlight to help you identify issues when millions of packets need to be analyzed. Once identified, you can choose to send the selected traffic to Wireshark® directly through the Packet Analyzer Plus UI for packet inspection and decoding or to SteelCentral Transaction Analyzer Plus for transaction analysis and prediction. 


Merge trace files to reveal network behavior

In some cases you’ll want to look at multiple trace files to track the root cause of a problem. SteelCentral Packet Analyzer Plus lets you merge and analyze multiple trace files at once, making it easier to pinpoint where problems are happening on across the network.


Analyze and present your results

The SteelCentral Packet Analyzer Plus graphical user interface supports hundreds of Views and Charts for analyzing network traffic on local interfaces or trace files.  Charts can be customized, saved, imported/exported in a variety of formats, and shared with colleagues. Chart data is also included as part of SteelCentral™ Packet Analyzer report generator. Customized reports can be automatically generated to show elements such as:

  • Conversations (at any or all network layers)
  • IP Fragmentation analysis
  • DHCP address assignments
  • TCP top talkers
  • Unicast vs. multicast vs. broadcast traffic

AireSpring finds and corrects customer issues in minutes

Speeding in heavy traffic

By increasing the speed with which data and RTP packets are captured, AireSpring technicians can locate and analyze both sets of packets associated with a particular voice network call. Now, instead of the half hour or more it used to take, technicians can pull the data they need in minutes.

More than 9,000 concurrent voice sessions monitored

Eight of AireSpring's 15 technicians can work simultaneously on trouble tickets – accessing network diagnostics and troubleshooting – while more than 9,000 concurrent voice sessions are being monitored.

Read further about AireSpring's deployment

Tiburon identifies email application upgrade issues and stops the finger pointing

Email is a daily form of life for most everyone these days. So when a planned upgrade did not go well and hundreds of users were experiencing disconnects while typing a message, the problem was front and center for Tiburon’s government client.

“By integrating end-to-end monitoring with deep packet capture and packet analysis, Riverbed can tell if it is a network problem, an application problem, or in some cases a storage issue,” Shabe explains. “Riverbed looks at the environment holistically. This is because it is the only network performance management solution that can combine network flow data and packet data into a single logical data store, and share information between the observation points.”

“Typically we had to set up tiger teams and subteams,….he adds. “With Riverbed, resolution now takes less than a week, even for the type of random,  intermittent problems that Wellfleet was experiencing”


SteelCentral Packet Analyzer

SteelCentral Packet Analyzer provides a vast majority of the same capabilities as SteelCentral Packet Analyzer Plus, except that Packet Analyzer is the GUI for SteelCentral NetShark and SteelCentral Packet Analyzer works with SteelCentral AppResponse 11 (Fig. 1). 

For a direct comparison of capabilities see the Product Models tab.


Figure 1. SteelCentral Packet Analyzer Plus is the graphical UI for SteelCentral AppResponse 11 Shark Packet Analysis (SPA) module and provides one-click access to packet analysis from the other modules.  SteelCentral Packet Analyzer is the graphical UI for SteelCentral NetShark and works with SteelHead and SteelFusion.



Download Packet Analyzer free 30-day trial

Product Models

There are 3 versions of SteelCentral Packet Analyzer. The primary difference between them is which products they support

  • SteelCentral Packet Analyzer Plus – supports the new SteelCentral AppResponse 11
  • SteelCentral Packet Analyzer – supports the SteelCentral NetShark, including NetShark Virtual Edition on SteelHead and SteelFusion.
  • SteelCentral Packet Analyzer Personal Edition – only supports independently captured trace files and has a more limited set of features.

Packet Analyzer and Packet Analyzer Personal Edition are available as a free trial download.  Packet Analyzer Plus is bundled with the SteelCentral AppResponse 11 Virtual Edition.

SteelCentral Packet Analyzer Plus, SteelCentral Packet Analyzer and Packet Analyzer Personal Edition include the following features. 


SteelCentral Packet Analyzer Plus

SteelCentral Packet Analyzer

SteelCentral Packet Analyzer Personal Edition

Works with SteelCentral AppResponse 11


Works with SteelCentral Netshark


Works with trace files

Works with SteelHead and SteelFusion


Packet analysis and drill-down to Wireshark

Quickly analyze multi-TB capture files

Microflow indexing for fast analysis

Rich Analysis Views for visual troubleshooting

VOIP Decodes (SIP, H323, SCCP)

Decodes for FIX, financial trading, database, CIFs, PCoIP, ICA protocols


Packet Sequence diagrams


Isolate specific transactions for the off-lineanalysis in SteelCentral Transaction Analyzer


Application Transaction Diagrams


Drill-down from SteelCentral NetProfiler


Multi-Segment Analysis

View Editor  





Licensing   Per User or Concurrent Per User

Trial Software


30 day trial

10 day trial


Tiburon Associates

Riverbed positively determined the cause of several-month long intermittent email problem in only 15 minutes.


Partner Solution

Partner Solution

With new solutions from Riverbed and VMware, you can cut the costs of operating IT infrastructure, improve cloud deployment and network visibility, and boost application performance for your users.

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