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Challenges

Streamlining workforce productivity and customer service requires ensuring excellent performance of the dozens of business-critical apps on which your business relies. CRM, POS, EHR, ERP, collaboration. The list goes on. Optimizing app and device performance to improve end user experience helps you succeed in the face of ever-increasing competition and customer demand.

Visibility

Measure what matters to the business.

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Achieve Business Goals

Document compliance to business targets.

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Manage Variation

Numerous factors affect IT performance.

Geaars

How Aternity Solves These Challenges


Baseline “Click to Render” Time

Monitor users’ interactions with applications in the context of a business workflow, to set thresholds for the time required to look up a patient record, execute a trade, etc.

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Deliver Better Service Through XLAs

Track compliance of business critical apps to performance thresholds based on business processes.

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Correlate App Performance to Device Resources and User Location

Identify trends in how app performance varies by geographic location, user department, or device resources.

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Validate Changes

Get fact-based insights on how upgrades to applications, devices, or infrastructure impact end user experience.

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Resources

Solution Brief
Benchmarking Employee Experience
Solution Brief
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White Paper
Dit IT Work? A Playbook for Mastering IT Change with EUEM
White Paper
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Video
Improve Workforce Productivity and Customer Service
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Ready to Get Started?

Reach the full potential of your digital investments with Riverbed