Customer satisfaction and the bank's own efficiency are at stake.
2020 saw a disruption to the global financial services industry unlike any other before. Although most of the industry was in the midst of transformation to more modern platforms, the disruption forced much of that work to stop, and it is reshaping the digital transformation priorities across the entire enterprise.
More than 60% of banks surveyed don't have the tools necessary to successfully manage the modern, hybrid infrastructure that will drive tomorrow's financial organization. A consolidated network and application monitoring strategy is a critical component of maintaining service levels and avoiding disruption in operations.