Icopal is the world's leading producer of roofing and waterproofing membranes and the market leader in the Nordic countries in roofing contracting. Icopal recognizes that IT is becoming a major part of their competitive edge, but the day-by-day activities of the IT staff in responding to user complaints and troubleshooting various application and network performance problems left very little time for the strategic initiatives demanded by corporate management. The company installed an Riverbed® SteelCentral? AppResponse at Icopal's Danish data center, which gave the company's IT department immediate access to over 60 metrics-performance, utilization, route quality, and ISP performance-across all 13 sites via a simple mirror port connection to a primary switch.

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