Assuring enterprise-class performance for Skype for Business
Reduce migration risks and assure productivity for users
Moving to Skype for Business is more than just migrating your phone system to another platform. With the loss of the classic desk phone, it may be a complete shift of mindset in how your users will communicate with one another. In addition to preparing your network, desktops and IT staff for this move, plan a thorough user pilot to get feedback on what features will be used and who will adopt them.
Riverbed Professional Services complete a unified communication assessment ensure key performance objectives for availability, quality, security and capacity are achieved during your next Skype for Business project.
Performance monitoring requires real-time measurement of key performance indicators including call quality, service availability, call completion, adoption rates and more. Riverbed SteelCentral UCExpert provides a complete solution to manage your Skype for Business environment.
Troubleshooting performance issues
Determining the root cause of a Skype for Business problem can be a guessing game. Is it a device issue? The app? A network issue or infrastructure? Integrating quality metrics for network and infrastructure into hop-by-hop views of the media path provides a graphical illustration of the path taken by a single call. This will enable you to quickly isolate the source of network-based Skype for Business problems.
Monitoring endpoint health
As with other business-critical applications, the performance of Skype for Business depends on the performance and health of the endpoint. SteelCentral Aternity monitors the client application for sluggish response and crashes. Aternity makes it easier to troubleshoot and resolve endpoint issues by correlating user interactions, device health, and the application performance seen by the end user.
Troubleshoot Network-based Skype for Business Problems