Reduce migration risks and assure productivity for users with a successful implementation of Microsoft Skype for Business.

Moving to Skype for Business is more than just migrating your phone system to another platform. With the loss of the classic desk phone, it may be a complete shift of mindset in how your users will communicate with one another. In addition to preparing your network, desktops and IT staff for this move, plan a thorough user pilot to get feedback on what features are will be used and who will adopt them. Have Riverbed Professional Services complete a unified communication assessment ensure key performance objectives for availability, quality, security and capacity are achieved during your next Skype for Business project.

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Microsoft Skype for Business

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Assure Productivity of Users

The success of every Skype for Business deployment can be measured by the degree of user adoption. Too often, adoption is hampered by technical issues that lead to decreased user productivity. With Riverbed solutions we assure the productivity of Skype for Business users through:

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Monitoring the Skype for Business Environment

Performance monitoring requires proper real-time, measurement of key performance indicators including call quality, service availability, call completion, adoption rates and more. Riverbed SteelCentral UCExpert provides a complete solution to manage your Skype for Business environment.

Troubleshooting Skype for Business Issues

Determine the root cause of a Skype for Business problem can be a guessing game. Is it a device issue? The app? A network issue or infrastructure? By integrating network and infrastructure quality metrics into our hop-by-hop media path views you get a graphical illustration of the media path taken for a single call that allows you to quickly isolate the source of network-based Skype for Business problems.

Monitoring Skype for Business Endpoint Health

Just as with any other business critical app, the performance of Skype for Business depends on the performance and health of the endpoint. SteelCentral Aternity monitors the client application for sluggish responsiveness or crashes. Aternity correlates user interactions, device health, and app performance as seen by the end user to enable IT to troubleshoot and resolve endpoint issues quickly.