Riverbed to Showcase Unified Communications and Application Performance Management Solutions at Enterprise Connect

San Francisco—March 4, 2016—Riverbed Technology, the leader in application performance infrastructure, today announced that it will demonstrate at Enterprise Connect, Booth #110, how enterprises can improve the performance of their unified communications systems by using SteelCentral UCExpert to monitor performance end-to-end and rapidly troubleshoot any problems that arise.

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When/Where:   

Riverbed Booth #110

Gaylord Palms Convention Center in Orlando, Florida

March 7-9, 2016

What:

At Enterprise Connect, the largest and broadest conference focused on systems, software, services, and applications for enterprise communications and collaboration, Riverbed will demonstrate its latest release of SteelCentral UCExpert, a solution that provides global visibility into the performance of Cisco, Avaya and Microsoft UC environments.

Blog: Don’t Be Swamped by Unified Communications Problems! Use SteelCentral UCExpert to Monitor Your Environment: http://rvbd.ly/1LGzEbR

DEMONSTRATION

SteelCentral UCExpert is uniquely positioned to provide visibility into the full UC ecosystem, from headset to call records and most everything in between.  

The Riverbed team will demonstrate the new release SteelCentral UCExpert. This new version takes the guesswork out of performance management and troubleshooting for Cisco, Avaya, and Microsoft Skype for Business (Lync) UC solutions. Regardless how enterprises mixed and matched these technologies within the business, UCExpert makes answering “Who, What, Where, When, and How” easy because the underlying methodology of problem solving combines information about end users, the devices they use, the network path involved, and the call data in a consistent way.

Enterprises can troubleshoot call issues using common workflows, regardless of which UC solution is involved. SteelCentral UCExpert eliminates the need to purchase multiple point solutions to manage the performance of multi-vendor UC solutions, and there is no need to train users on different tools or even different terminology for each vendor.

SteelCentral UCExpert helps enterprises to:

• Justify UC investments by understanding UC performance adoption and usage
• Quickly identify root causes of network degradations, device errors or user mistakes
• Reduce number of escalations by enabling desktop support to be more self-sufficient

SteelCentral UCExpert is part of the Riverbed Application Performance Platform, which includes Riverbed SteelCentral™ for network visibility and control, Riverbed SteelFusion™ for centralizing remote office IT, SD-WAN (Software-Defined wide-area network) solutions that deliver new levels of business agility, plus open APIs and developer tools, called SteelScript™, to facilitate platform programmability, interoperability, and intelligence. Organizations running on the Riverbed Application Performance Platform ensure applications perform as expected, data is always available when needed, and performance issues are diagnosed and cured before end users even notice.

PRESENTATION

Title:  Trends in Management and Troubleshooting of UC Systems

Date: Tuesday, March 8

Time: 2:45pm - 3:30pm

Location:  Sun D

Track: Management and Security

Riverbed participant: David Roberts  |  Product Management Director                     

Detecting and diagnosing problems with real-time traffic such as voice and video can be challenging. Different problems often require different network management and troubleshooting tools. David Roberts, Product Management Director at Riverbed, together with a leading network management expert and alongside a panel of technology providers, will discuss the types of tools needed for the successful management and troubleshooting of challenging problems.