- Customer Stories
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Chief Executive Officer
Paul Mountford was appointed Chief Executive Officer of Riverbed Technology in April 2018. Mountford joined Riverbed in 2014 as SVP and Chief Sales Officer, leading the transformation of the global sales organization and partner program as Riverbed evolved into a multi-product platform company that delivers a modern IT architecture for today’s digital enterprise. He brings to Riverbed 30 years of leadership experience in the technology sector, including data center and virtualization, network and application infrastructure, collaboration and mobile devices.
Prior to Riverbed, Mountford was CEO of Sentillian, a New York-based web intelligence startup focused on monitoring publicly shared content. Mountford also spent 16 years at Cisco in senior leadership roles, including running Cisco’s $34 billion Enterprise line of business, initiating and leading the company’s Emerging Markets division, and rebuilding and running Cisco’s market leading channel partner program from 2001 to 2006. Prior to joining Cisco, Mountford owned a channel development consultancy where he helped US-based companies develop successful channel strategies for successfully entering international markets.
General Manager, SteelCentral Business Unit
Mike Sargent is Senior Vice President and General Manager at Riverbed Technology. Sargent is an experienced global technology executive with a history of transforming and optimizing business innovation, performance and growth.
In his current role, Sargent leads the Riverbed SteelCentral business unit which offers solutions that bring together end-user monitoring, network performance management, and application performance management to provide end-to-end application performance visibility for today’s hybrid IT architectures. Sargent has held leadership positions with CA Technologies, Oliver Wyman and Bain & Company.
Chief Technology Officer
Hansang Bae is Chief Technology Officer at Riverbed Technology. He is responsible for guiding the company’s technology vision and strategy in the digital performance industry, as well as SteelScript (open APIs) and Wireshark open source development.
In his tenure with the company, Bae has held several executive positions including Chief Scientist leading the Strategic Technology Group of the CTO office and the Global Consulting Engineering team. Prior to joining Riverbed, Bae was a member of the Citi (Citigroup) Architecture and Technology Engineering leadership team. As one of the six global engineering leads, he was responsible for performance engineering, network management (NMS) tools, and capacity planning groups for all of Citi.
Chief Marketing Officer
Subbu Iyer is Chief Marketing Officer and Senior Vice President at Riverbed Technology. Iyer’s responsibilities span corporate marketing and communications, web/digital marketing, strategic and solutions marketing, channel marketing, demand generation and campaigns, and global field marketing.
He joins Riverbed from EMC, where he was Senior Vice President of Global Product Marketing and focused on storage, converged infrastructure, big data and hybrid cloud solutions. Previously, Iyer spent five years at HP Software in a variety of roles, including as a leader in HP’s Application Lifecycle Management (ALM) Business where he oversaw products, go-to-market and operations for a $1B software business. Before HP, he was CMO at OpenClovis (open source high availability and system management), and also held management positions at Oracle, VERITAS Software, and several startups in the software industry.
Iyer holds an MBA from the Kellogg School of Management at Northwestern University.
Chief Financial Officer
John Theler is Chief Financial Officer at Riverbed Technology. He is responsible for all aspects of accounting, financial reporting, tax and treasury.
Prior to joining Riverbed in 2013, Theler held several senior-level positions at Lam Research, most recently, Vice President, Corporate Controller and Regional Finance. Prior to that, he held a variety of management and executive roles in finance at several technology companies. He began his career with Ernst & Young where he obtained his CPA.
Theler has a B.A. from Brigham Young University in Accounting and Information Systems.
Chief Human Resources Officer
Lori Spence is Senior Vice President, Human Resources at Riverbed Technology. Spence’s responsibilities include all worldwide HR and operations for employees in 37 countries, including recruiting, human resources business partner activities, benefits and compensation, immigration, HR systems/shared services, and learning development.
Prior to joining Riverbed in 2010, she was VP of Human Resources at BenefitStreet, a privately held SaaS (Software as a Service) company that provided 401(k) recordkeeping and administration services. Spence has more than 25 years of experience in human resources, recruiting, training, organizational development, employee relations, change management and executive development. She has also held various senior human resources positions with Commerce One, Williams-Sonoma, PAPYRUS and Macy’s.
Spence has a Bachelor of Science Degree in Business Administration from Central Michigan University.
Rebecca Hazard is General Counsel of Riverbed Technology and Corporate Secretary to the Riverbed Board of Directors. Hazard is responsible for all legal matters as well as trade compliance.
Previously, she served as Riverbed’s Vice President and Associate General Counsel, managing a global team of lawyers and legal professionals, responsible for commercial and technology transactions worldwide, including inbound and outbound licensing, channel sales agreements, privacy, outsourcing, OEM, and intellectual property matters. In private practice, Hazard was an attorney at Kirkland & Ellis LLP in the Technology & IP Transactions practice group where she focused on the acquisition, financing and sale of intellectual property and technology-focused businesses, including public and private acquisition and sale and licensing transactions.
Hazard holds a B.A. from Dartmouth College (cum laude) and a J.D. from Harvard Law School.
Chief Sales Officer
Andy Elder was appointed Chief Sales Officer of Riverbed Technology in April 2018 and is responsible for Riverbed’s global sales and partner strategy as well as go-to-market execution, leading the team to drive and accelerate the next wave of growth worldwide. Elder joined Riverbed as Senior Vice President of Sales in EMEA in March 2017.
Prior to joining Riverbed, Elder was President EMEA at Intel Security, and was responsible for go-to-market and operations for 100 countries, and led Intel Security to become the #1 security vendor in EMEA. Before that, Elder spent three years at Intellectual Ventures as Executive Vice President of Global Licensing of intellectual property and invention rights. He has more than 25 years of industry experience, including 13 years at Cisco in many roles, such as the Vice President of Global Sales for the Sports and Entertainment division.
Chief Customer Officer
Dan Smoot is Chief Customer Officer for Riverbed Technology. He is responsible for focusing on customer success, and oversees all of global support and renewals, professional services, education, customer success management and Riverbed’s vertical solutions. He focuses on the customer lifecycle strategy in order to drive long-term partnerships with both Riverbed customers and channel to deliver exceptional experiences and services.
He joins Riverbed from Salesforce where he was most recently Executive Vice President of Global Partner Sales and managed the worldwide partner sales organization. Before Salesforce, he was Senior Vice President of Global Customer Operations at VMware, and has spent more than 10 years in a variety of senior leadership roles at Cisco.
Smoot holds a B.A. in Environmental Science from the University of California, Irvine.