Faster issue resolution for a key app gets customers into cars faster
Hertz is the largest worldwide airport general use car rental company, with over 9,000 locations in 145 countries. Central to its business is a proprietary application that generates rental car transactions. Performance problems with the app don’t keep Hertz customers from getting their cars, but they slow down the process. Conversely, maximum performance not only speeds the process but improves customer service with cool new capabilities.
Rubber meets the road with end-to-end application visibility
Riverbed gives Michelin end-to-end application and network visibility. With Riverbed SteelCentral solutions, Michelin can now quickly resolve all types of faults to reduce risk of disruption to the business. As a result, the company has reduced application rollout time by 30% and better targets IT spending for improved return on investment.
Application, network and end user performance monitoring sets a solid foundation for Maersk Line’s digitalization strategy
Maersk Line, part of the Maersk Group and the world’s largest container shipping operator, is using Riverbed SteelCentral to monitor business-critical applications and services and provide the ability to troubleshoot performance bottlenecks across the company. The five-year contract with Riverbed will support Maersk Line’s strategy to become the digital leader within the shipping sector.
Riverbed SteelCentralのおかげで、レスポンシブでプロアクティブなアプローチを促進し、予測可能性を高める開発サイクルが実現し、これにより先を見越した対応が可能になりました。これは、ネットワーク、アプリケーション、エンドユーザーを網羅した全体像を提供する単一のソリューションによる成果と言えます。この技術は、MGISでサポートするMaersk Group内の他のブランドのデジタルイニシアティブの強力なバックボーンにもなります。
Andy Laurence, 生産サービス部門責任者, Maersk Group
Reducing time spent on application performance troubleshooting by 90%
National Instruments’ public-facing website, ni.com, gets three-quarters of a million page requests daily. The web systems team used to spend thousands of hours annually troubleshooting issues caused by newly released apps. National Instruments now relies on Riverbed for end-to-end application visibility, which has reduced application troubleshooting time by 90%. Riverbed helped make this business-critical website more stable for a better customer experience.
(Riverbed SteelCentral AppInternals) will trace every Java method call that’s made so you can see exactly where the delays are in each application, almost down to the line of code. I haven’t seen this functionality in any other tool.
Eric McCraw, Global IT Web Systems Manager, National Instruments