Forrester says that End User Experience Management (EUEM) is critical, but most companies don’t do it well.
Learn the five imperatives for End User Experience Management, and how innovative companies use it to deliver better service, drive down costs, and improve workforce productivity.
Read the July 2019 analyst report to learn about:
- Why Forrester considers managing end user experience a business necessity
- The five imperatives of End User Experience Management
- How to use EUEM to hold SaaS vendors accountable, optimize workforce productivity, and validate the impact of IT change
- Case studies on what your peers have achieved using EUEM