Digital experience drives business performance and visibility into the users’ digital experience is critical for organization’s today
But visibility is increasingly difficult to achieve with today’s complex IT environments and applications, which often span traditional data centers, third-party hosting facilities, branch offices, mobile devices, and SaaS and IaaS-based clouds.
To manage the application performance, most IT organizations address performance issues in a “war room” where cross-domain teams come together to troubleshoot problems. Each of these domains – network, applications, infrastructure, end-user experience – has its own set of tools leaving IT with a fragmented, incomplete view of performance. As a result, IT engineers spend a lot of time analyzing data and metrics but arrive at different and often conflicting conclusions on the cause of performance problems.
SteelCentral Portal integrates data from SteelCentral and SteelHead solutions to create a centralized, dynamic view of an enterprise’s application performance environment
This holistic view gives operational teams a single source of truth for digital experience management, accelerating troubleshooting, and providing meaningful data for stakeholders throughout the enterprise. Ultimately, IT is able to efficiently control and optimize application, data and traffic across the entire hybrid network, keeping key resources focused on strategic projects.
The solution uniquely blends data from Riverbed’s industry-leading visibility tools:
SteelCentral Portal leverages this cross-domain data to create a dynamic map of application performance. Different teams can get a complete picture of the application environment at any level, which helps to more rapidly diagnose and fix service issues.
SteelCentral Portal brings visibility into and control over end-user experience, application performance, and network performance together in one easy-to-use collaborative tool.
As a result, you will improve business performance & productivity, reduce the risk of business disruption, and improve delivery of strategic IT initiatives.
Key benefits include:
Improved stakeholder visibility for network, infrastructure, end-user experience and application performance
Rapid resolution of operational issues
Efficient use of resources across IT
Focus IT resources on strategic initiatives, not firefighting
Resolving app performance issues 50% faster
Allianz, with more than 148,000 employees in 70+ countries, is the 31st largest company in the world, offering insurance and other services to 83 million clients.
“Long page load times and slow application speeds affected our productivity,” says Neval Bircaner, IT Governance Supervisor for Allianz Turkey. “Whenever an application performance issue occurred, it was often difficult to pinpoint the root cause. It was hard to determine whether the application performance issues were due to the applications, the network, or our database. We were also interested in ensuring that our external partners were satisfied with our systems.”
It is now much easier to identify issues with the network or application themselves. In some cases, problems that took a long time to solve can now be fixed in minutes. Following the deployment of SteelCentral solutions, our customers have seen a significant improvement in performance. Riverbed has made a positive impact for us by helping us to considerably improve the customer experience.
Neval Bircaner, IT Governance Supervisor, Allianz
Riverbed transforms bank's ability to monitor applications And resolve issues
National Bank of Greece is leading one of the largest financial groups in Greece, with a strong presence in Southeast Europe and Eastern Mediterranean. The NBG Group operates in 12 countries worldwide, where it also controls 9 banks and 64 companies providing financial and other services. It has a domestic network of 530 branches and a total international workforce of over 35,000 employees.
We now have the tool to respond to any network issues that cause applications to slow down. I can’t imagine a day in my office without using my SteelCentral AppResponse console—it’s that invaluable.
John Theodorakakos, Senior Network Engineer, National Bank of Greece