Riverbed a Gartner NPMD ‘Leader’ for the Fifth Year and an APM ‘Challenger’ for the Third Year


Big news: For the fifth consecutive year, Gartner has placed Riverbed in the Leaders quadrant of the Magic Quadrant for Network Performance Monitoring and Diagnostics (NPMD) — and we couldn't be prouder. Check out the full report, including the Riverbed section, today.

Figure 1. Magic Quadrant for Network Performance Monitoring and Diagnostics

Figure 1. Magic Quadrant for Network Performance Monitoring and Diagnostics

Source: Gartner Magic Quadrant for Network Performance Monitoring and Diagnostics, Sanjit Ganguli, Vivek Bhalla, Pankaj Prasad, February 21, 2018.

As Gartner puts it in the report, "The Leaders quadrant represents those vendors that are pushing the NPMD market forward, including those with comprehensive portfolios and the ability to handle broad sets of data inputs and analytics techniques. They offer a choice of hardware or software appliances for optimum flexibility, while making formerly premium-priced NPMD solutions attainable to the broader market. All Leaders offer a high degree of application-aware insight and visibility, along with advanced troubleshooting and diagnostics workflows."

Riverbed APM in the Challengers quadrant for the third straight year

And that isn't all. Gartner also placed Riverbed in the Challengers quadrant of the Magic Quadrant for Application Performance Monitoring Suites for the third year in a row. You can check out that full report from Gartner as well.

According to Gartner's report, "The APM suite Challengers quadrant is composed of vendors with high market reach and large deployments. Vendors in this quadrant typically have strong execution capabilities, as evidenced by financial resources, and a significant sales and brand presence garnered from the company as a whole, if not directly from its APM-related activities... All of this year's challengers support broad product and service portfolios that cover multiple IT market segments. In addition, their APM offerings are often positioned as elements of a larger solution that may even extend beyond the boundaries of IT operations management."

Figure 2. Magic Quadrant for Application Performance Monitoring Suites

Figure 2. Magic Quadrant for Application Performance Monitoring Suites

Source: Gartner Magic Quadrant for Application Performance Monitoring Suites,  Will Cappelli, Sanjit Ganguli, Federico De Silvam March 19, 2018.

Our view: Consistent improvement benefits customers

One of the things we're most proud of is that Riverbed has been selected by Gartner for these quadrants not just once, but year after year. Nik Koutsoukos, Vice President of Product Marketing for Riverbed SteelCentral, took the opportunity to write a blog post explaining how Riverbed's consistency is a boon for customers, as we deliver:

  • A consistent strategy of delivering the most integrated and broadest set of performance management capabilities
  • Consistent focus on customer value
  • Consistent delivery of great customer care

"We have a very consistent performance in the market with both NPMD and APM solutions," Koutsoukos told us. "We’re strengthening the overall portfolio with more integration and innovation, and as a result we have been able to deliver a consistent business performance."

We dove deeper with him to get the scoop on the present and future of what Riverbed can deliver in these spaces.

The end user is all

One of the biggest stories of the past year at Riverbed has been the integration of end user experience monitoring (EUEM), with technology acquired with Aternity, into the overall SteelCentral solution. And Koutsoukos emphasizes that EUEM isn't just another feature to add to the checklist.

"In an era of digital transformation and massive growth in digital business, managing digital or end-user experiences has become one of the most critical business requirement. In SteelCentral we elevated end user experience as a core organizing principle for our solution," he says. “We have the ability to monitor and measure end user experiences in real time, directly at the end user device. EUE performance deviations are quickly detected and, very quickly, a drill down leads to the exact root cause "

Koutsoukos also points to the recent rollout of AppResponse 11, which combines features previously found in AppResponse and SteelCentral NetShark. "We've reestablished our leadership in the NPM market with that solution," Koutsoukos says.

Where we're going

What does the future hold for Riverbed's NPMD and APM offerings? In a word: simplification. "We’re trying to eliminate as many of the barriers for the platform adoption as possible by consolidating and unifying solutions," says Koutsoukos. "So much of what we do is software and SaaS based that we enable a clear path to unify the technology into one solution with unified management and data collection."

"Customers can go to 10 different vendors and purchase 10 different point tools that give them fragmented visibility, or work with Riverbed SteelCentral, which gives them the breadth and simplicity they expect from a single platform," he says.

About the Magic Quadrant

The Magic Quadrant graphics above were published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Riverbed.

Gartner does not endorse any vendor, product, or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.