Worried the Cloud Makes It Harder To Monitor Your Network? You're Not Alone


As more and more enterprises move applications to the cloud, the tools and the processes required to manage the network are evolving as well.  All too often application hosting and architecture decisions are made based on past experience or gut feel rather than evidence-based data. Is everyone having an easy time keeping tabs on the distributed infrastructure of the cloud age but you?

To capture hard data on experiences and attitudes with management of cloud environments, Dimensional Research, an independent consulting firm, surveyed more than 300 participants with direct responsibility for network or cloud environments at large companies that have invested in the cloud. Riverbed has teamed up with Dimensional to present the results in "Five Cloud Trends: How They Will Impact Network Monitoring in 2019," an On-Demand webinar, we'll offer a sneak peak of some of the high points.

IT feels less in control

If you feel less than on top of problems with your cloud infrastructure, you're not alone. As you can see in Figure 1, it is much more common for users to notice a problem before the IT team does in a cloud environment (60%) than in an on-prem environment (38%).

Figure 1. Cloud vs. on-prem: Who's spotting trouble first?

"IT people sometimes feel like they have less control in their cloud environment," says Diane Hagglund, Principal Researcher at Dimensional Research. "If a cloud vendor makes a decision that impacts you and a user calls to tell you something's wrong, you don’t have the same options to go in and take charge like you can in your own datacenter."

It's not just cloud, it's multi-cloud

Another important finding from the research: Not all cloud environments are equal. "As soon as you're looking at a multi-cloud environment, or you’re needing to implement hybrid cloud, there’s some things that really change a lot," says Hagglund. The data that bears this out is illustrated in Figure 2. As environments get more complex, the number of people reporting that end users were spotting trouble first went up significantly.

Figure 2. Users in hybrid and multi-cloud environments are more likely to experience problems.

The reality is that when organizations adopt cloud-first strategies and deal with the resulting complexity of delivering applications, that has significant downstream implications for what’s happening with the end user.

The cloud itself is only the first step

"Moving to the cloud is only the beginning of the story," says Hagglund. "There are also all the things that go around your basic infrastructure. It's not just a matter of 'Amazon or Azure?' You also have to figure out if your team organization is still right and what needs to happen with the tools." Figure 3 illustrates the host of organizational and management needs that still haven't been met for IT.

Figure 3. 100% of companies would benefit from additional cloud performance management.

"All of the things around the cloud decision," says Hagglund, "are as important as the cloud decision itself."