Helping Customers Address Work From Home Network Strain

Bridget Bisnette

The concern over ongoing business productivity combined with human empathy has risen to never-before-experienced levels for enterprise leaders. Similar to our own experience, we know most of our customers are taking swift measures to protect the well-being of their employees, including supporting hundreds or thousands of employees as they work from home. With this sudden global WFH surge, there is tremendous strain on home and business networks, which can impact productivity and business continuity.

Riverbed has always focused on helping customers maximize performance and visibility for networks and applications. During this time, our solutions for optimizing remote and WFH network performance have become increasingly relevant, including Riverbed Client Accelerator (formerly SteelHead Mobile) and SaaS Accelerator.  Many of our customers are using Client Accelerator to boost performance of desktops and laptops as they connect to corporate networks, the cloud or SaaS apps – increasing at-home application performance by up to 10 times (for Office 365 and other business critical apps) and removing up to 99% of data on any network. Even after COVID-19 passes, we expect a significantly greater percentage of workforces working remote and needing WFH/remote optimization solutions for improved performance and business connectivity.

To help customers during these uncertain times, Riverbed is offering the following:

Customers are leveraging network visibility tools (Network Performance Management solutions), which provide a comprehensive view of network and application performance across an organization, enabling IT teams to quickly diagnose and fix network issues should they arise. Riverbed’s NPM solution also provide visibility into VPN encrypted traffic, helping to detect and respond to network security threats faster. We’re here to help recommend network visibility improvements and discuss best practices.

For additional details on Riverbed solutions that enhance remote work performance, check out our Resources for the New Work-From-Anywhere Reality

More sales tools and playbooks are available for Riverbed partners on the new Application Acceleration pages on Partner Center.