The health of the infrastructure components supporting your critical applications is an essential part of application delivery. If the infrastructure fails, your applications do too. To complicate matters, infrastructure itself is not static. It changes frequently, both in terms of configuration and topology.
IT organizations need to proactively monitor and manage infrastructure in order to understand infrastructure configuration, how applications pass through, and how it is performing.
How It Works
Discover Collect and Monitor
NetIM monitors network devices for configuration changes. When changes occur, the solution persists the latest configuration change. Users are able to query both current and historical configuration changes on the device and to differentiate between versions.
SteelCentral NetIM provides mechanisms to monitor applications, servers, and network elements to ensure availability and performance. If a problem is discovered, the solution enables quick troubleshooting to identify the root cause of the problem. NetIM complements the visibility and troubleshooting capabilities provided by other SteelCentral solutions.
Visibility Reporting and Alerting
SteelCentral NetIM provides visibility to network and infrastructure performance, both through visualizations within the solution, and blended performance views in SteelCentral Portal.
Curated Views provide drilldown details to site, group, device, or interface
Troubleshooting Toolbox enables the operator to triage and troubleshoot issues relating to network availability, performance and configuration
Real-time Network Topology view is updated in real-time to provide instant insight into the health and performance of the managed infrastructure
Search Manager provides easy, flexible search so the user can find any object managed by the solution
Event and Alert Manager provides intuitive insight into past events and alerts to help triage and troubleshoot issues
Combining EUEM + APM + NPM Improves IT Operations Effectiveness
SteelCentral NetIM is a holistic solution for mapping, monitoring and troubleshooting your infrastructure components. It enables companies to capture infrastructure topology, detect performance issues, map application network paths, diagram your network, and troubleshoot infrastructure problems. As an integrated component of the SteelCentral platform, customers are able to manage infrastructure issues as an integral component of blended performance management.
Real-Time Monitoring – SteelCentral NetIM leverages multiple approaches (e.g., synthetic testing, SNMP, CLI, WMI) to identify new and changed infrastructure components.
Automated Analytics – Powerful analysis enables you to establish performance baselines, measure current performance, and identify anomalies and violations
Visualize Topology – Advanced reporting enables companies to visualize and triage configuration.
Troubleshoot Performance – Search-based workflows, event management, and on-demand network paths enable companies to quickly identify and troubleshoot infrastructure performance issues. In addition, Portal-based blended views enable organizations to analyze infrastructure issues in the context of applications, network and end-user performance.
Customer Stories for NetIM
Riverbed transforms bank's ability to monitor applications And resolve issues
National Bank of Greece is leading one of the largest financial groups in Greece, with a strong presence in Southeast Europe and Eastern Mediterranean. The NBG Group operates in 12 countries worldwide, where it also controls 9 banks and 64 companies providing financial and other services. It has a domestic network of 530 branches and a total international workforce of over 35,000 employees.
We now have the tool to respond to any network issues that cause applications to slow down. I can’t imagine a day in my office without using my SteelCentral AppResponse console—it’s that invaluable.
John Theodorakakos, Senior Network Engineer, National Bank of Greece
Resolving app performance issues 50% faster
Allianz, with more than 148,000 employees in 70+ countries, is the 31st largest company in the world, offering insurance and other services to 83 million clients.
“Long page load times and slow application speeds affected our productivity,” says Neval Bircaner, IT Governance Supervisor for Allianz Turkey. “Whenever an application performance issue occurred, it was often difficult to pinpoint the root cause. It was hard to determine whether the application performance issues were due to the applications, the network, or our database. We were also interested in ensuring that our external partners were satisfied with our systems.”
It is now much easier to identify issues with the network or application themselves. In some cases, problems that took a long time to solve can now be fixed in minutes. Following the deployment of SteelCentral solutions, our customers have seen a significant improvement in performance. Riverbed has made a positive impact for us by helping us to considerably improve the customer experience.
Neval Bircaner, IT Governance Supervisor, Allianz