In its latest research report, Nemertes Research has found that operating a Skype for Business platform results in higher than average operational costs for most enterprises. But, organizations who use performance management tools see a 63% reduction in their operational costs.
Skype for Business adoptions are on the rise as organizations seek to seamlessly blend voice and video into their desktop collaboration apps. But successful implementation and operation requires the ability to proactively identify performance-related issues before they occur, and rapidly fix them when they do. Thus, the use of tools that provide visibility into network and voice performance is key to your Skype for Business success.
In this report, Nemertes Research shares the latest data from its research showing how those using Skype for Business can leverage existing network performance management tools to:
- Reduce operational time and costs
- Free up resources for more strategic activities
- Improve end-user satisfaction and adoption
- Smooth the way for transitioning to the cloud