Digital transformation is all about IT change. Enterprises are spending millions on digital transformation initiatives with the goal of improving customer service and workforce productivity.
But here’s the uncomfortable question: how do you know these IT changes actually produce a better digital experience for your customers and employees?
Get the whitepaper “Did IT Work? A Playbook for Mastering IT Change" to learn how to apply end user experience monitoring to:
- Validate the impact of applications, infrastructure, and/or devices changes
- Measure the effectiveness of pilot programs before full rollout
- Determine whether you have met your digital transformation goals