menu

END USER EXPERIENCE MONITORING

Leave no user behind. Deliver optimal end-user experience.

Riverbed acquires Aternity, leading end-user experience monitoring provider.

This technology extends visibility into end-user devices, offering a critical vantage point that is essential for monitoring end-user experience of any application – SaaS, packaged or hosted – user interactions and device performance.


 

Aternity Extends Riverbed SteelCentral’s Visibility into User Devices

SteelCentral is the only solution that delivers a holistic view of application performance by combining insights from user experience, infrastructure, application, and network monitoring. With Aternity's capabilities, SteelCentral now provides a comprehensive approach to monitoring end-user experience.

 

Your Comprehensive Approach to Optimizing End-User Experience

Using synthetic tests: Emulate users from varied locations to ensure application availability and reliability

From the wire: Decode network traffic to measure page load times of web apps and sources of delay

From within the webpage: Inject JavaScript to gather response time metrics from within the user’s browser

From within the device: Measure and optimize user interactions, and application and device performance

Know Your Users Like Never Before

Aternity delivers visibility into end-users' devices to help you optimize their application experiences.

Get The Users' Perspective

Measure user experience to optimize application and device performance, to resolve problems, and to maximize end-user productivity.

Any App Or
Device

Monitor user interactions with any web or non-web app running on any type of physical, virtual, or mobile device. No programming required.

Analyze Real Activity

Define and study user interactions with applications in the context of a business workflow, to measure, manage, and improve user productivity.

Why End-User Experience Matters

 

35% of the time, IT support learns about application performance or availability issues when employees contact the helpdesk.  

- Forrester Research

 

Consumers are 2X more likely to share their bad experiences than they are to talk about positive ones.

- Global Customer Service Barometer

 

89% of consumers have stopped doing business with a company after experiencing poor customer service.

- RightNow Customer Experience Impact Report

Related Product: SteelCentral Aternity

Riverbed's Aternity product provides end user experience monitoring from the point of consumption – the user’s device

Ready to Learn More?

top.name