The entire organization from engineering and IT to the business needs deep visibility into the digital experience and how to optimize it to deliver highly engaging, secure, and satisfying user experiences. Traditional monitoring solutions are often focused on a single technology area or can’t scale to support the needs of today’s dynamic, distributed environments. They miss the big picture and what matters most: the human experience.
Riverbed offers the most complete, integrated Digital Experience Management solution in the industry. We enable our customers to know what users actually experience on their device, to ensure excellent app performance for every app in their portfolio, and to proactively monitor the networks and infrastructure that underpin these digital experiences.
You need a clear understanding of how digital services are performing and impacting the business. This includes capturing the perspective that matters most: your end users’. Riverbed’s solution collects detailed performance analytics across all devices, apps, networks, and infrastructure for a holistic view of the digital experience of your customers and employees.
Our big data approach captures every transaction and metadata as well as domain-specific metrics from across your IT infrastructure to provide role-specific insights for all your stakeholders, revealing adoption patterns and impacts on revenue, productivity, and user satisfaction.
Consistently deliver high-performing, secure digital services
Performance problems can pop up anywhere in highly dynamic and distributed cloud-native environments. But with Artificial Intelligence for Operations (AIOps) and powerful visualizations, you can proactively identify and resolve problems before they negatively impact end users and the business.
Unified views of performance enhance cross-team collaboration when troubleshooting issues, leading to faster mean time to repair and freeing your teams to focus on optimizing digital service delivery. And, network security insights help improve your security posture.
Develop frequent, high-quality releases
Pinpointing opportunities for developing new or improved features is critical for customer satisfaction and retention. Riverbed provides business-relevant insights at scale to help you prioritize development efforts and ensure new releases continue to meet user and business requirements.
And by integrating performance monitoring into your DevOps tool chain, teams can move faster without sacrificing quality by detecting and resolving code-level bugs, predicting service behavior in various environments, and ensuring new releases are optimized for production.
GHD needed a simple, cost-effective solution to enable the rapid deployment of 50 new sites.
When global professional services company GHD merged with North American engineering consultancy Conestoga-Rovers and Associates (CRA), it added more than 3,000 employees in 100 offices, including 50 small sites. They needed a simple, cost-effective solution to enable the rapid deployment of those new sites onto the company’s network. Riverbed SteelConnect has helped GHD achieve this, fueling stronger collaboration amongst its project teams spread across the globe, business agility and cost savings of an anticipated USD 1 million a year.
We did a really thorough assessment of the space, and Riverbed SteelConnect just ticked all the boxes - a very low, almost zero-touch deployment, easy to stand up, low levels of ongoing maintenance and support and cost savings.
Elizabeth Harper, CIO, GHD
Application, network and end user performance monitoring sets a solid foundation for Maersk Line’s digitalization strategy
Maersk Line, part of the Maersk Group and the world’s largest container shipping operator, is using Riverbed SteelCentral to monitor business-critical applications and services and provide the ability to troubleshoot performance bottlenecks across the company. The five-year contract with Riverbed will support Maersk Line’s strategy to become the digital leader within the shipping sector.
Riverbed SteelCentral gives us a circle of development that helps us to be responsive, pushes us to be proactive, positions us to be predictive, which then allows us to be pre-emptive. This is a result of having one solution that provides us with a complete view across networks, applications and end users. This technology will also be a strong backbone for the digital initiatives of other brands in Maersk Group whom we in MGIS support.
Andy Laurence, Head of Production Services, Maersk Group
Southeastern Grocers supports over 750 grocery stores throughout 7 southeastern states
Southeastern Grocers LLC, parent company and home of BI-LO, Harveys and Winn-Dixie grocery stores, is the fifth-largest conventional supermarket chain in the U.S. and the second-largest conventional supermarket in the southeast based on store count.
The company employs nearly 66,000 associates who serve customers in 739 grocery stores, 148 liquor stores and 372 in-store pharmacies throughout the seven southeastern states of Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, and South Carolina.
AppInternals & AppResponse helped us get the visibility we needed to tackle all our performance issues with our mobile application.
Patrick O’Leary, VP of Technical Infrastructure, Southeastern Grocers