Riverbed SteelCentral Enables Allianz to Cut Server Response Times in Half with End-to-End Visibility into Application and Network Performance

SAN FRANCISCO—July 21, 2014— Riverbed Technology (NASDAQ: RVBD), the leader in application performance infrastructure, today announced that Allianz, the global insurance company, has deployed Riverbed® SteelCentral™ performance management solutions in its Turkey location to better analyze, diagnose and resolve performance issues in its corporate network, customer-facing applications and web interactions with customers. As a result of the SteelCentral deployment, Allianz Turkey has decreased its page load times by 51%, improved productivity and enhanced the customer experience.

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Allianz, with more than 148,000 employees in over 70 countries, is the 31^st largest company in the world, offering banking, insurance and asset management services to 83 million clients. In Turkey, Allianz has 2,500 employees, 12 regional offices and 3,700 agencies. The company is the market leader with 15.8% market share in non-life insurance and 20% market share in the pension market as of the end of last year. The company supports its offices from two data centers. 

To keep up with the company's growth and the IT issues that have grown commensurately, Allianz Turkey needed to improve application and network performance.

"Whenever an application performance issue occurred, it was often difficult to pinpoint the root cause," said Neval Bircaner, Allianz Turkey IT governance supervisor. "It was hard to determine whether the application performance issues were due to the applications, the network or our database."

For Allianz, solving these issues was critical because they impacted the company's ability to do business. "Long page load times and slow application speeds affected our productivity," explained Bircaner. "We were also interested in ensuring that our external partners were satisfied with our systems."

After a brief search with its ICT partner, Nasa Bilgi ??lem, Allianz Turkey selected five solutions within the SteelCentral portfolio: SteelCentral AppResponse to measure response times and availability; SteelCentral Transaction Analyzer to track transactions and troubleshoot problems; SteelCentral AppInternals to record and index all transactions; SteelCentral NetSensor to provide comprehensive device monitoring; and SteelCentral AppMapper to create dependency maps in real-time showing how infrastructure and application components are related.   

"The SteelCentral solutions were quick to install, easy to integrate, provided the best dashboard and were fast at finding problems," said Bircaner. "Following the deployment of SteelCentral solutions, our customers have seen a significant improvement in performance. Riverbed has made a positive impact for us by helping us to considerably improve the customer experience."

Riverbed® SteelCentral™ (formerly OPNET, Cascade, and NEOP) is the only performance management and control suite that combines user experience, application and network performance management to provide the visibility needed to diagnose and cure issues before end users notice a problem, call the help desk to complain or jump to another web site out of frustration. Riverbed SteelCentral provides enterprise-class end-user, application and network performance management. SteelCentral delivers visibility, analytics and insight empowering companies to leverage IT to innovate and differentiate from the competition and drastically reduce the time and effort required to develop, deploy and ensure application performance. SteelCentral solutions are leveraged throughout today's rapid application lifecycles and across IT operations and development teams, providing a centralized and common solution to maximize efficiency, performance and productivity in today's application-driven world.

Riverbed SteelCentral is part of the Riverbed Application Performance Platform™, the most complete platform to enable organizations to embrace location-independent computing, so that business objectives - not technical constraints - drive how applications and data are delivered.