GCS Credits Offering Description Document Riverbed NetIm Implementation

To provide added flexibility when addressing unique customer requirements and desired business outcomes, three different offerings of the Riverbed AppResponse Implementation Service are available: Starter, Standard, and Advanced. The following table identifies the service features included and highlights the differences between each offering.

GCS Credits Offering Description Document Remote Services Support

Know your Network with Network Infrastructure Audit Services

GCS Credits Offering Description Document Performance Management Maturity Assessment

For added flexibility for identifying and resolving application performance related issues using Riverbed technology and services, Riverbed provides the Monthly Performance Consultant offering for 528 credits. This offering provides up to 30 days with a Performance Consultant with all services being performed on business days occurring within such period. It is highly recommended to have a scoping discussion with your Project Manager to determine the desired business outcomes and what period of time would be required to provide the applicable services.

Access to the Riverbed Lab PaaS environment for one user for up to 30 continuous days. Riverbed recommends 12 contiguous 30-day periods.

GCS Credits Offering Description Document Custom Knowledge Transfer

GCS Credits Offering Description Document 5 Day Performance Consultant

Faster insights equals better user experience. When it comes to improving network and application performance, it’s often a race against time. Every minute spent troubleshooting is a minute your users are unproductive and your customers could be researching the competition.