In today’s market, targeted delivery of fast, context-driven insights to IT Operations teams can mean the difference between business triage and business optimization. With the Alluvio portfolio’s full fidelity insights, complex ticketing workflows become razor sharp, highly automated processes.
In today’s modern IT environment, Operations teams are increasingly overwhelmed by the complexity of managing incidents. Siloed domain-specific monitoring tools flood IT with massive volumes of data, alerts and ServiceNow tickets but fail to provide context or actionable insights.
AlluvioIQ, the observability intelligence layer, correlates full-fidelity operational data, not just events, and surfacing actionable situations such as ServiceNow tickets.
Alluvio Aternity provides Service Desk teams with extensive end-user centric insights to troubleshoot device behaviors, performance, and compliance issues faster. Service Desk agents can also resolve incidents without escalation using one-click remediation of a wide range of device issues.
Together with Alluvio IQ, the Alluvio Network Performance Management (NPM) suite revamps the reactive stance of NOCs that manual correlate event data. By correlating full-fidelity operational data and building a detailed picture of root cause, IT teams send the most impactful incidents to ServiceNow.
Alluvio delivers better service by unifying data, insights, and actions across IT to streamline incident detection and response.
Resolve issues at the lowest level possible, and as fast as possible
Apply intelligent automation for precise alerting and faster problem resolution with Alluvio IQ by Riverbed
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