As the complexity of unified communication (UC) applications have increased, so have the management challenges. In order to effectively understand adoption, performance, and to troubleshoot problems, you need a holistic solution that can be used by the various operations teams.
Riverbed UCExpert manages Cisco, Microsoft Skype for Business, and Avaya unified communications environments. It collects data from application servers, devices, and end-user experience reports to provide global visibility into the usage and performance of your communication system. UCExpert offers a multi-vendor, multi-tenant user interface that supports these vendors with a common dashboard and troubleshooting workflows to drastically simplify your management costs. It enables your support and operational teams to quickly and effectively resolve UC performance and availability problems.