Digital Employee Experience (DEX) is crucial as it directly impacts employee productivity, engagement, and satisfaction. By optimizing DEX, organizations can retain top talent, streamline workflows, and ultimately drive better business outcomes.
Correlate subjective input from employees with device and app performance to identify when expectations aren’t being met
Monitor users’ interactions with applications in the context of a business workflow, to set thresholds for the time required to look up a patient record, execute a trade, etc
Use system generated insights to identify areas to improve with the biggest impact on employee productivity