Skip to main content

Emerson Climate Technologies is the world's leading provider of heating, air conditioning, and refrigeration solutions for residential, industrial and commercial applications. It is a business segment of Emerson, a diversified global manufacturing and technology company ranked 111 in the Fortune 500. Emerson Climate Technologies' innovative solutions improve human comfort, safeguard food, and protect the environment. Emerson Climate Technologies usessolutions from OPNET (acquired byRiverbed Technology in 2012) to troubleshoot poor performing applications and determine the source of performance issues. The IT team can easily identify 'bandwidth hogs' and other issues, and resolve them within minutes.


IN BRIEF

Industry

  • Manufacturing

Solution

  • AppResponse Xpert
  • AppTransaction Xpert

Emerson Climate Technologies

Emerson Climate Technologies Utilizes AppResponse Xpert and AppTransaction Xpert Complete Insight into the Network

Emerson Climate Technologies is the world’s leading provider of heating, air conditioning, and refrigeration solutions for residential, industrial and commercial applications. It is a business segment of Emerson, a diversified global manufacturing and technology company ranked 111 in the Fortune 500. Emerson Climate Technologies’ innovative solutions improve human comfort, safeguard food, and protect the environment.

Challenge

The IT organization at Emerson Climate Technologies is responsible for maintaining hundreds of servers an dozens of critical applications. Currently, the IT team is managing the implementation of Oracle applications at plants around the world in a project to replace legacy mainframe systems. Ensuring good application performance and providing a positive user experience is critical during the deployment of these business-critical applications.

Solution

Emerson Climate Technologies uses solutions from OPNET (acquired by Riverbed Technology in 2012) to troubleshoot poor performing applications and determine the source of performance issues. The IT team can easily identify “bandwidth hogs” and other issues, and resolve them within minutes. Prior to implementing OPNET products, Emerson Climate Technologies had no way to easily identify what was causing degradation in network performance.

With Riverbed® OPNET AppResponse Xpert® software, alerts are produced automatically and the IT team is notified when pre-defined SLAs for response time are violated. Then AppResponse Xpert seamlessly integrates with Riverbed® OPNET AppTransaction Xpert® software to enable the team to quickly isolate the problem transaction and troubleshoot the root-cause of the problem.

AppTransaction Xpert embeds expert knowledge about network protocols and application behavior as seen from a network perspective, providing a comprehensive understanding of the end-to-end performance of networked applications. Its powerful, intuitive analysis environment enables application pre-deployment certification, validates planned changes, and accelerates troubleshooting performance problems in production applications.

Benefits

Emerson Climate Technologies has implemented six AppResponse Xpert instances throughout the data center, with the AppResponse Xpert appliance used to troubleshoot issues in remote locations. The AppResponse Xpert appliance was able to identify a large back-up running during normal work hours at a St. Louis plant and enabled the team to resolve the issue very quickly. Without the solution, it might have taken the team days to determine the cause of the problem using “old-fashioned” tools and techniques.

Related Products

Transaction Analyzer

Riverbed Transaction Analyzer automates application transaction monitoring and analysis by leveraging powerful visualizations and advanced analytical techniques to determine root cause of performance problems.
learn more

Network Performance Management

Riverbed NPM provides end-to-end visibility & actionable information to resolve network performance problems rapidly.
learn more

Bereit anzufangen?

Laden Sie eine Testversion herunter, kontaktieren Sie uns für weitere Informationen oder erfahren Sie, wie Sie kaufen können. Wir sind hier, um Ihnen zu helfen, voranzukommen.