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END USER EXPERIENCE MONITORING (EUEM)

Any Application, Any Device, Any User

Monitor the actual end user experience of any local, cloud, web, or enterprise mobile app running on any physical, virtual, or mobile device. Proactively identify and rapidly resolve problems to ensure excellent customer service and workforce productivity.

CUSTOMER STORY

CUSTOMER STORY

SteelCentral visibility ensures peak performance of core business applications and drastically reduces problem resolution time

CUSTOMER STORY

PARTNER PROMO

PARTNER PROMO

Riverbed’s complete Application Performance offering for the Microsoft Cloud help drive Azure and Office 365 visibility, optimization, & control.

SteelCentral Services

In addition to design, implementation, and technical education services for SteelCentral products, RPS provides a suite of services that combine the power of SteelCentral with the intellectual capital of our seasoned consultants. Use these services once, at regular intervals, or before, during, and after IT change to understand, mitigate, and manage business risks.

Use Cases

Improve Workforce Productivity and Customer Service

Ensure your mobile workspace and omni-channel initiatives deliver excellent end user experience.

Hold IT Vendors Accountable

Augment IT vendors’ SLAs by monitoring application performance as seen by your end users.

Validate the Impact of Change

Monitor end user experience before and after a change to infrastructure, applications, or devices.

Establish SLAs Based on Business Processes

Monitor users’ experience with applications in the context of a business process, without tagging the code.

Troubleshoot End User Issues Quickly

Correlate device health and performance, application performance, and user interactions to isolate the source of trouble.

Mobile APM

Monitor actual user experience for consumer and workforce iOS, Android, and hybrid mobile apps.

Featured Resources

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Download a trial, contact us for more info, or find out how to buy. We’re here to help you get ahead.

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