Cook Children's Health Care System

Challenges:

·           End users’ perception of network “slowness”

·           Performance problems not identified until customers call with complaints

·           Root cause analysis sometimes taking days

·           Difficulty obtaining information on network performance

Solutions:

·           Keysight Vision 5288 and 5236 network packet brokers

·           Riverbed AppResponse appliance for application performance analysis

Results:

·           Detailed network intelligence for use in application performance analysis

·           Increased monitoring efficiency through packet deduplication

·           Proactive monitoring of medical records applications to avoid impact on users

·           Ability to identify source of Outlook / Exchange problems