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Network performance is not application performance

It's not me, it's actually you, I mean the app that is . . .

Do you remember breaking up with someone and trying to ease the situation by saying, "It's not you, it's me"  and you darn well knew it actually was them?

APM and NPM Breakup

The network teams in your organization take a more straightforward approach, "It's not me—the network that is—but rather, it's you and your app!"

Here's how all this gets started. We have two or three devices running with apps served through clouds, data centers, and the internet—smart phones, tablets, laptops, and desktops.

There's even computer head sets now!

A lot of our app use is mission-critical for our day jobs and at other times a lot of it can be recreational or consumer related. Either way, these apps have to be running smoothly all the time.

From a user perspective, when an app is slow, what do we do? We usually switch to another device, click away, or go to the competitor's app.

Take the blinders off! Analyze, Diagnose and Resolve web applications

Asking your users and customers to wait is like asking them to leave, and if they are experiencing slow performance or issues accessing your website, many will leave because they may have other choices.

Why understand end-user experience?

Web applications are growing increasingly complex. They are often deployed in cloud or virtual environments and are accessed on a range of devices – phones, browsers and tablets – via multiple networks. A lot can go wrong between the server and the device, and without real end-user experience monitoring, corporations are blind to why users or conversion rates are dropping off. Real-user monitoring gives you the performance intelligence and visibility you need in order to clearly understand:

What does your ADC have to do with LeBron going back to Cleveland?

LeBron JamesLeBron James is leaving the Miami Heat and going back to the Cleveland Cavaliers ─ he says he’s headed home. The Cavs are totally ecstatic while the Heat, well, they are feeling a bit of a chill. He recently said that Miami was like his college, he played there, had a good time and he learned how to win championships. But now he’s returning to the Cavs.

Is your ADC ready to be as flexible in such high stakes games?

Infographic: Application Performance Equals Business Performance

At the Interop conference in April 2014, visitors to the Riverbed booth participated in a short survey to determine whether and how application performance problems might affect an organization’s business. 210 respondents answered questions about the performance of business-critical applications, non-critical applications, and productivity applications.
 
80% of respondents indicated that slow business-critical applications negatively affect business performance. 71% indicated that slow access to productivity applications negatively affect business performance. The top three causes of performance problems were insufficient bandwidth, too much latency, and slow servers. From this, we can observe that modern business has come to rely on highly available, high quality connectivity, and the sense that applications and data behave as if they’re local. Individuals can no longer work in isolation, disconnected from their peers. Nor can they waste time waiting for the computer to “catch up.”
 
This infographic highlights the results of the survey and what respondents said about slow apps and business performance…

Microsoft Certifies Riverbed SteelHead for Azure

Today we announced that Riverbed is one of the first partners to join the new Microsoft Azure Certified program.  Our SteelHead CX for IaaS is now certified by Microsoft and can be deployed and managed by the Azure Management Portal.  Today’s announcement not only demonstrates our expanded partnership with Microsoft, but also how our SteelHead WAN optimization solution is a key enabler for location-independent computing.
With the momentum the market is seeing going to the cloud and particularly the growth in hybrid cloud deployments, extending the industry’s most powerful and comprehensive WAN optimization solution to Microsoft’s premiere cloud infrastructure makes perfect sense.  Distance and location constraints are virtually eliminated with SteelHead IaaS as access to applications and data that are hosted in Azure are accelerated by up to 100 times faster.
SteelHead CX for IaaS was architected to be seamlessly deployed in Azure.  The cool thing about SteelHead CX for IaaS is that you can spin up a cloud instance without worrying about the complexities of racking and cabling an appliance.  You can authorize your servers to redirect connections to the appropriate SteelHead as needed and then scale your cloud as you grow and as demand fluctuates due to business needs by leveraging cloud elastic sizing and cloning. Monthly subscription terms as short as six months enable cost management and the ability to cost-effectively offer the right service level based on user demand.
More information about SteelHead CX for IaaS here http://www.riverbed.com/products/wan-optimization/cloud-based-applications.html

Today we announced that Riverbed is one of the first partners to join the new Microsoft Azure Certified program. Our SteelHead CX for IaaS is now certified by Microsoft and can be deployed and managed by the Azure Management Portal.  Today’s announcement not only demonstrates our expanded partnership with Microsoft, but also how our SteelHead WAN optimization solution is a key enabler for location-independent computing.

How to monitor performance of mobile apps built with Xamarin

According to a recent post on TechCrunch, both the Apple and Android App Stores have about 1.2 million apps each. Does that sound like too many? Not quite – especially when Apple reports that about 300 million users visit the App Store each week! Clearly, if you have a well-executed mobile app, there is money to be made. At least 9 million developers think so.

Building An App Is Not Enough – It Should Perform     

1-star Appstore Review

When your app is slow, the last time you’re likely to hear from your end-users is when they leave a poor review on the app store.  It’s easy to get bug reports when the app crashes, but what about when the interface is just sluggish?  Often, end-user experience (EUE) problems come as a complete surprise because “it works great on my device.”  Fortunately, SteelCentral Web Analyzer (formerly called BrowserMetrix) makes it easy to monitor the performance for your Xamarin-based apps.

It's a cloud storage party and we’ve brought the cake!

Two mornings this week we woke up to exciting news in primary cloud storage:

  • Yesterday, we learned that EMC bought cloud-integrated storage provider, TwinStrata thus fully entering the world of hybrid cloud storage. And from many years of experience here, we know that the hybrid cloud storage party is a good place to be. As a long time partner of EMC’s we’re glad to see them making a stronger commitment to what customers have been asking for: the ability to securely, seamlessly, and efficiently send data to the cloud. For EMC and TwinStrata, it appears that the focus will be on tiering primary storage to the cloud through EMC’s VMAX solution (new models of VMAX also came out today). 
  • Today, comes the announcement that Google will offer 2TB of free storage for a year through their partner, Panzura, a cloud-integrated storage provider focused on primary storage. This pricing tactic differs from straight pricing drops of the past, although it isn't surprising. With storage prices already in the 2-3 cents per GB per month range, cloud providers can't afford to go much lower. This model entices new customers to the cloud service with the hopes that they will stay, even when it's no longer free.
Blog Author

How to ensure successful unified communications through a lifecycle management approach

Last week, I had the privilege of presenting at the NLIT Summit in San Francisco, which gathered hundreds of tech leaders from the Department of Energy to discuss vital IT trends and topics, one of which was unified communications (UC).  

We all know the UC story by now. Adopting a UC strategy is a must-have initiative for workforces that are becoming increasingly mobile and geographically disperse.  In fact, compelled by the prospect of reducing communication costs, enhancing collaboration, and raising employee productivity, 78% of organizations report they already have a strategic plan and budget in place for at least some components of UC.

Yet, many IT leaders continue to report less-than-satisfactory performance with their UC systems – some right from the point of implementation. According to Nemertes Research, only 45% of IT leaders rated their UC implementation as “successful” or “highly successful,” while 28% indicated their implementations were unsuccessful1. This finding highlights that despite having more than a decade to refine and perfect the UC implementation process, solution providers and partners are often falling short of enterprise customer expectations.

So why do so many UC implementations run into issues? And, subsequently, why might UC systems underperform? In this post, I will summarize how organizations can avoid such letdowns through a lifecycle management approach.

SteelHead SaaS and OneDrive for Business

OneDrive for Business (ODB) has been the talk of the cloud lately as it provides 1TB of online storage for Microsoft's Office 365 SharePoint Online users. Riverbed has been optimizing Office 365 for since 2012 with the SteelHead SaaS service (formerly SteelHead Cloud Accelerator). So naturally, we tested optimization of OneDrive for Business with SteelHead SaaS.

Optimizating OneDrive for Business

Testing results can be found in this document: SteelHead SaaS and OneDrive for Business Performance Brief. But here's the highlights (Spolier alert):

How to avoid saturated links and performance problems during Office 365 migrations

We’re in an age where more and more enterprises are adopting a “cloud-first” strategy. Microsoft Office 365 is proving to be a popular starting point, as Microsoft claims that nearly 60% of the Fortune 500 has already adopted its cloud-hosted solution. Which makes sense when you consider the widespread use of Microsoft’s email service among enterprise employees – and to a slightly lesser extent, its collaboration and communication services, too.

These end users are accustomed to the high performance of locally provided services. So when moving these local services to cloud-hosted Office 365, users don’t anticipate performance issues and other complexities that can arise during and after the migration.

As an IT organization, proper planning, pre-deployment testing, and addressing potential issues before migrating helps to avoid unplanned delays, performance problems, and frustrated end users. In this post, I’ll explore some lessons learned based on a pre-migration planning and readiness assessment I conducted for one of Riverbed’s customers. More specifically: avoiding saturated links during the initial inbox synchronization to Office 365.


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Riverbed. WAN optimization for your network: Application acceleration, WAN bandwidth optimization, and IT consolidation. Riverbed is the IT performance company. WAN optimization solutions from Riverbed liberate businesses from common IT constraints by increasing application performance, enabling consolidation, and providing enterprise-wide network and application visibility – all while eliminating the need to increase bandwidth, storage or servers. Thousands of companies trust Riverbed to deliver greater productivity and cost savings by making their IT infrastructure faster, less expensive and more responsive. Riverbed solutions are also available as managed services through select providers.

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