SteelCentral’s AppInternals and AppResponse Integrate to Unify End User Experience, Network and Application Performance Insights


SteelCentral AppResponse now integrates with SteelCentral AppInternals to give you complete, end-to-end visibility and diagnostics across end user experience, applications, networks and infrastructure. From within AppInternals, you can trace individual transactions to expose and diagnose issues within code, remote calls, SQL or system resources. With the integration, you can now click into AppResponse to troubleshoot network performance and inspect packets for the same transaction.

Applications are critical to business success

It's All About the App

Applications are critical to business success. Users today have rapidly evolving needs, are mobile, and expect 24/7 connectivity and reliability. We rely on IT teams to provide functionality and service to keep up with market needs all while ensuring reliability. Fail to do so, and users switch to competitors or other alternatives. 

While the ability to constantly adapt to meet market needs is vital, complex architectures, hybrid environments and rapid release cycles, make ensuring 24/7 performance and reliability is a nightmare. Without proper attention, outages and slowdowns are inevitable.

The Cost of Poor Performance

75% of IT organizations suffer from slow applications (IDG). 70% of them learn about application problems from their users (Gartner). 31% of performance issues take more than a month to resolve! Applications performance problems take up IT resources and time that could otherwise be used to stay focused on new projects, and impose penalties of business performance and customer satisfaction. 

Combine AppInternals and AppResponse: Monitor Apps, Networks & User Experience

AppInternals is an all-software, agent-based technology that monitors applications through byte code instrumentation to expose and diagnose problems within code, SQL, remote call or system resource.

AppResponse is a network-based appliance that acquires packets and decodes them to deliver rich network and application insights, VoIP and video quality monitoring, database performance analysis, and performance of Citrix-delivered apps.

Why integrate them? 

  • No Blind Spots: The combination gives you comprehensive performance visibility and diagnostics across end-users, applications, networks and infrastructure. You never miss a performance problem.
  • Better Collaboration: You see the impact of application, network, database and infrastructure tiers on every transaction, thereby enabling cross-domain teams to collectively troubleshoot and resolve problems.
  • Faster Problem Resolution: The cross-domain visibility and deep diagnostics offered enables teams to identify root causes sooner, and deploy the right team with the data they need to fix the issue.

Integration Benefits and a Troubleshooting Scenario!

Learn more about SteelCentral!


SteelFusion; Hyper-converged Backups?

Super-mega-hyper-converged-as-a-cloud-service. It's the future; I read it on the Internet. Technology and the operational models that go with it are diversifying and expanding in what seems like every five minutes. 

A service or a process you didn’t think you needed yesterday is now the industry standard by tomorrow lunch time and you need to be a part of it.

Can You Hear Me Now?

All networks have problems. Whether you are dealing with the newest, best designed network leveraging all the latest technology, up-to-date software or an old, poorly designed network running antique hardware with out-of-date software, you are going to experience problems. These problems will appear in different ways: network outages, performance issues, intermittent problems, or any one of a dozen other options. It is when these problems occur and how we deal with them that is important.

When problems occur, the amount of time it takes to resolve the issue or Mean Time to Repair (MTTR) is one of the most important metrics. A problem that is resolved correctly, in the shortest amount of time, is the problem that causes the least amount of damage. As problems go, issues with DSCP tagging of network packets can range from minor annoyances to major, highly costly outages.

Next-Gen Performance With SD-WAN: Branch Routing Looks Into The Eye Of ‘Project Tiger’ At ONUG Fall 2015

ONUG Fall 2015 was recently held in Manhattan, New York, with about a dozen vendors highlighting their offerings for SD-WAN. Some vendors, after years of selling in the router market, tried to showcase how their branch routing technology could be used for SD-WAN; paradoxical though since SD-WAN aims to eliminate the very rigidity that routers have created. And then there were the new kids on the block—those with some great ideas but nascent technology focused on niche problems. Forgive me for my braggadocio, but based on booth feedback Riverbed SD-WAN hit bull’s-eye on the golden mean - a business-focused, intuitive, and flexible solution that has been built on 8 years of WAN market leadership.

Riverbed offers an application-centric approach that allows prioritization of business-critical applications, customer-facing or internal, based on sensing network conditions without a human-in-the-loop. Riverbed uniquely extends control to SaaS applications, IaaS deployments, mobile workers even over secure (hard-to-decipher) protocols. This ability to cost-efficiently leverage the network to ensure consistent performance of business-critical applications can make SD-WAN an investment that can drive the IT teams to the forefront as business-enablers of an organization.

New Release of SteelCentral Puts an End to “Frankenstein” Monitoring

New Release of SteelCentral Puts an End to “Frankenstein” Monitoring

According to Enterprise Management Associates (EMA), the typical enterprise has between 6 and 10 network monitoring and troubleshooting tools in active use, with even more ‘shelfware’. Furthermore, 10% of large enterprises use more than 25 solutions! Holy cow, that’s a lot of network monitoring tools. 

When you add your end-user experience, infrastructure, and application performance monitoring solutions on top of this, you’ve created what we call “Frankenstein” monitoring, a fragmented, siloed approach to performance monitoring that Forrester Research says is common to 64% of organizations and which makes troubleshooting so difficult and inefficient. Accordingly, this approach leads to 50% of IT employee time being wasted on unproductive root cause analysis. (EMA)

With separate monitoring metrics being collected, little to no integration between different monitoring tools, etc., it’s no wonder we can’t talk to each other and war rooms are so commonplace. EMA claims that a whopping 81% of IT organizations regularly leverage cross-domain teams to tackle performance issues. (EMA) We see the results of this Karloff-inspired approach every day in the press where application outages impact air travel, financial management, and even our ability to buy things.

Riverbed @ Web Summit 2015 Recap

Well, it took a few days but I think I have finally adjusted to being back home here in Silicon Valley. Last week I attended Web Summit along with several of my colleagues in Dublin, Ireland. It was quite an event that has dubbed itself, "Where the Tech World Meets," with a record setting 40,000+ attendees. This year's Web Summit was not without controversy (read here), and will be headed to Lisbon for 2016.

As part of Riverbed’s sponsorship of the Enterprise Summit, we exhibited on the show floor. Our booth was located just outside of the Center Stage presentations and was themed around “peak performance” with a play on an extreme sports.

Five Fun Facts about SteelCentral NetShark

The new SteelCentral NetShark 10.9 is official off the hook! Many of its enhancements can be found lurking within the following Great White Shark analogies:  

1. Great white sharks live in almost all coastal and offshore waters.

NetShark provides maximum coverage in today’s hybrid computing environment: 

  • as a dedicated appliance,
  • as virtualized software,
  • as an add-on module to SteelCentral AppResponse, or
  • as embedded functionality in Riverbed Steelhead and SteelFusion Edge. 

Is Application Performance Getting Cloudy?

The journey to the cloud is well underway. With the promise of scalability, flexibility and economy, it seems like everyone has their head in the clouds today.

Given myriad options to fit various business needs—why not?

From managed or hosted private clouds, to hosted public clouds offering infrastructure (Iaas), development platforms (PaaS) or applications as a service (SaaS), cloud adoption is accelerating in enterprises on a global scale. IDC reported the cloud market size for 2014 at $50B with the SaaS market alone at $26B. Forecasts show revenues reaching $106B in 2016—that’s 21% more than the projected 2015 spend levels.

It’s clear that the cloud is a part of the enterprise future.

New SteelCentral Platform Delivers a Truly Integrated Solution for Application Performance Monitoring

In the world of IT systems monitoring, the terms "integration," "unification," "end-to-end," "holistic"...are often misused. Many vendors claim it, but very few, if any, can deliver it. As a result, enterprise customers, analysts and journalists are very skeptical (to put it mildly) about such claims by any tech vendor.

The need for an integrated approach to monitoring application performance becomes pretty obvious when you take into account the following factors. In today's hybrid IT reality, staying on top of application performance is really tough. Today, an “application” is not just the software code sitting on a server, but a very complex combination of multiple services called by the app, data which might be in multiple databases in multiple locations, physical and virtual severs hosted in on-premise data-centers and in the cloud, multiple networks connecting the data and services, intricate application software architectures, and finally end-users accessing the application on many device types from many locations. In this environment, any piece of the puzzle, any flaw in the service—from server failure to issues within the code, a problematic database, network latency or user device compatibility—can slow the application down or cause it to fail completely.

Adopting Cloud Apps via a Secure Hybrid Network Live Webcast

In today’s quickly evolving environment, the adoption of cloud apps such as Microsoft Office 365, Google Apps, Dropbox and Salesforce are driving an increasing percentage of your network traffic to the Internet. Traditional “hub and spoke” networks, optimized to access internal applications and data, struggle to deliver the performance, scalability and security needed by users.

This is why Zscaler and Riverbed Technology have partnered to enable secure hybrid networking, which combines optimized WAN infrastructure with uncompromising security and direct user access to the Internet.

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Riverbed, at more than $1 billion in annual revenue, is the leader in application performance infrastructure, delivering the most complete platform for the hybrid enterprise to ensure applications perform as expected, data is always available when needed, and performance issues can be proactively detected and resolved before impacting business performance. Riverbed enables hybrid enterprises to transform application performance into a competitive advantage by maximizing employee productivity and leveraging IT to create new forms of operational agility. Riverbed’s 27,000+ customers include 97% of the Fortune 100 and 98% of the Forbes Global 100.

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