Improve Customer and Employee Experience Whilst Increasing Revenue

Drive seamless omni-channel experiences, high performing retail operations and save IT costs.

The need to measure, manage and improve customer and employee experience is rising. The Riverbed Platform empowers you to deliver the quality of service and responsiveness required by identifying digital experience hot spots across your Retail organization. This then sets you on a path to action, improvement, and cost savings.


Accelerate application log-in times up to


Reduce IT spend on hardware refresh on average by


Reduce mean time to resolution (MTTR) by


Retail organizations should be delivering a world-class digital customer experience to increase revenue and customer satisfaction. However, employee experience is just as important. Riverbed enables IT teams to measure the digital experience of ALL applications involved in the customer journey.

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Improve Customer & Employee Experience

With actionable user experience insights at every device, app and click.


Sustainable Cost Reduction

Save energy and CO2 emissions with automation, minimize hardware purchases and reduce device waste.

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Track User Engagement Across Site

Cost-justify improvements where poor experience results in customer drop-offs.

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In-Year IT Savings

Reduce money spent on hardware and software refresh with visibility into usage data.

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Become Proactive rather than Reactive

Avoid laptops, kiosk and POS system service desk tickets with automated remediations.

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Shift Left in the Service Desk

Shift incidents and requests to the lowest support tier possible including auto-remediation where possible.


Digital Experience

AI-Powered DEM for Retail

User Journey Intelligence

Deliver a World-Class Digital Customer Experience

Riverbed Platform

The Riverbed Platform extracts the value of data with actionable insights and intelligent automation


Customers Trust Riverbed


Ready to Get Started?

Reach the full potential of your digital investments with Riverbed
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