Intel Partnership

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CUSTOMER VALUE
BENEFITS
KEY RESOURCES

CUSTOMER VALUE

Intel® & Riverbed Better Together

Aternity is the first DEX solution to leverage its Intel® partnership to deliver unparalleled visibility into the “black box” of Thunderbolt™ peripherals and Wi-Fi connectivity, configuration and performance.

BENEFITS

Pioneering DEX Visibility for Configuration, Connectivity, and Performance Problems

Comprehensive insight into Thunderbolt™ and Wi-Fi connectivity, configuration, and performance

Automated resolution of connectivity and configuration challenges

Enhance user experience through connectivity feedback

Below-the-OS Telemetry

Aternity, in collaboration with Intel®, delivers real-time visibility into Thunderbolt™ and Wi-Fi performance using below-the-OS telemetry. IT teams can monitor connectivity and configuration issues, such as signal drops, latency, interference, and hardware malfunctions. This granular insight allows faster identification of problems like network congestion, faulty connections, or peripheral issues, enabling efficient troubleshooting and boosting employee satisfaction.

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AI-Driven Automation

Managing Thunderbolt™ and Wi-Fi configurations across numerous devices can be complex. Aternity simplifies this by automating troubleshooting and remediation processes, including driver updates, firmware corrections, and network optimizations. This automation lightens the load for IT teams, accelerating issue resolution and minimizing downtime. By addressing connectivity and performance issues proactively, businesses can enhance productivity while focusing on strategic IT priorities.

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Enhance User Experience

Aternity incorporates employee sentiment analysis to provide a complete view of the user experience. This allows IT teams to correlate connectivity and configuration issues—such as slow network response or peripheral failures—with employee productivity and satisfaction. By linking technical issues with user feedback, organizations can address performance problems more effectively, improving both employee engagement and business outcomes.