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CHALLENGES
The effectiveness of your IT organization is inextricably linked to your top and bottom line results. IT teams must improve service quality and efficiency, while reducing costs, even when asked to do more with less.
Reactive and manual issue resolution
Inefficient and costly escalations
Too many alerts
Overreliance on IT experts to troubleshoot issues
Unnecessary spending
Justifying investments based on utilization and performance
Automated Remediation
Resolve issues at the lowest level possible, and as fast as possible
FEATURED RESOURCES
CASE STUDY
Automating Incident Response
This global biopharmaceutical leverages Riverbed AppResponse to automate the process to preserve packet-based evidence associated with security events and streamline investigations.
SOLUTION BRIEF
Alluvio Aternity IT Asset Cost Reduction
Solution brief highlighting top use cases addressed by Aternity DEM for reducing IT asset costs through smart device refresh and enterprise software license reduction.
VIDEO
Improve Service Desk KPIs
Aternity's automated remediation reduces Service Desk ticket volume and improves MTTR and First Contact/Level Resolution rates.
