Riverbed Professional Services prepares customers for strategic IT initiatives, guiding enterprises with actionable strategies for business, process, and technology alignments and improvements. Advisory services include infrastructure and technology audits, performance baselines and assessments, and predictive analysis of end-user, network, and application impacts.
|Technical Account Manager (TAM)
||X||X||X||X||X||Accelerate progress, improve visibility, and sustain success with a business-savvy advisor who guides the strategic development and evolution of your Riverbed solutions portfolio. Your TAM ensures you extract every benefit from your current Riverbed investment and finds ways to continuously improve operations and processes within your organization.
|Application Network Readiness (ANR)
||X||X||Simulate the impact of application deployments on existing or planned IT infrastructures. The ANR process allows applications to be evaluated and tested-fixed-retested to meet end-to-end performance objectives, such as response time, before production deployment or migration to consolidated systems.|
|Application Performance Testing||X||X||Analyze the performance of applications during load, stress, volume, and scalability testing. Ensure applications meet the behavioral requirements of your prospective users at the appropriate phase of the application development lifecycle.|
|Data Center Migration Assessment
||X||X||Mitigate risk and avoid business disruption when relocating data centers through application discovery, dependency mapping, risk assessments based on current usage, and optional pre-migration predictive analysis. The service provides a wealth of data on application performance so organizations develop migration plans based on real data, not outdated architecture diagrams.|
|Migration Planning and Readiness for Office 365||X||X||Avoid unplanned delays, performance issues, and other risks during Office 365 deployments. The service uses live application traffic to establish critical performance baselines, predict end-user response times, and forecast capacity and usage requirements for Office 365 deployments, and also incorporates predictions for Riverbed® SteelHead™ optimization. The end result: an in-depth analysis of your infrastructure that empowers your organization to migrate with speed and confidence.|
|Consolidation Optimization Assessment Service
||X||X||For organizations evaluating the business benefits of branch converged infrastructure, this service provides a high-level baseline of your network and application landscape and identifies opportunities for server, storage, and compute consolidation and optimization. The output of the service is the comprehensive business case you need to justify your branch convergence projects and investments in Riverbed® SteelFusion™ technology.|
|SteelHead Health Check
||X||X||Assess the health and performance of your SteelHead infrastructure. Armed with comprehensive diagnostics, you are able to identify areas of risk, recognize inefficiencies, and benchmark against industry best practices to enhance WAN performance.
|SteelHead Upgrade Readiness
||Determine the business benefits and optimal path for upgrading to the latest SteelHead technology. The service provides a customized upgrade strategy and plan, based on a complete evaluation of your current deployment and future business initiatives, to further improve performance and enable new capabilities such as branch converged infrastructure and network performance management.|
|WAN Optimization Assessment and Design||X||X||X||Review your current environment with WAN optimization experts to customize a solution architecture for your environment. The service documents the current network infrastructure and measures LAN/WAN traffic, helping you gain insight into your new Riverbed WAN optimization deployment.
|SteelApp Traffic Manager Health Check
||X||X||Assess the health and performance of your Riverbed® SteelApp™ Traffic Manager software solution. The consultation provides a detailed evaluation of overall performance and documents specific issues, providing actionable recommendations to increase performance while offering guidance on best practice configurations to meet present and future business requirements.|
|Unified Communications (UC) Deployment Verification
||X||X||Build a fully integrated execution and communication plan to keep your UC project on track, on budget, and trouble free. UC system experts from RPS work with your project teams during new deployments or expansions to verify functionality, troubleshoot anomalies, and ensure key performance objectives for availability, quality, security, and capacity are achieved.
|Unified Communications Assessment
||X||X||Evaluate your entire UC deployment by assessing your current topology, system utilization, and performance. RPS consultants provide critical, actionable information that will enable you to improve performance, reduce costs, and make more informed decisions regarding daily UC system management.|
|Configuration Audit and Proactive Change Validation||X||X||Proactively validate network configuration changes reflecting important policies before implementation and avoid configuration errors that may adversely impact network health and availability.|
|Modeling and Simulation||X||X||Leverage RPS’ in-depth knowledge of networking technologies and protocols, optimization techniques, and best practice methodologies to architect sophisticated network systems and services.|