Gartner Analyst Report

Gartner®️ Market Guide for Digital Employee Experience (DEX) Tools

The importance of tools that measure and enhance the digital employee experience (DEX) is rising in modern workplaces. 

“Through 2027, 80% of DEX tool deployments that account for only IT-focused use cases will fail to achieve a sustainable ROI.”

The 2023 Gartner Market Guide for DEX Tools:

• Assists IT leaders in selecting tools for enhancing digital employee experience (DEX) in modern workplaces.
• Provides insights into available tools, helping organizations prioritize DEX strategies for distributed workforces.
• Advises on maximizing ROI, understanding market dynamics and capabilities, and building a balanced business case for DEX tool investments.

Read Gartner full DEX Market Guide by downloading this complimentary copy.

Gartner, Market Guide for DEX Tools, Dan Wilson, Autumn Stanish, Stuart Downes, Tori Paulman, Tom Cipolla. October 9, 2023

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