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J.D. Power 2011 Certified Technology Service & Support ProgramSM

Riverbed has been recognized by J.D. Power and Associates for providing "An Outstanding Customer Service Experience"

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Peace of Mind for Expand Networks Customers

Expand Networks Ltd. ceased operations in early January 2012, and its products will no longer be manufactured, sold or distributed.

Riverbed® purchased certain Expand assets and intellectual property from a Receiver appointed by the Haifa District Court. Riverbed made this investment to provide Expand’s former customers with an interim support offering to enable them time to develop a transition plan while continuing business operations.

Gartner has recently recognized Riverbed as a market Leader in the report, "Magic Quadrant for WAN Optimization Controllers." Riverbed is an innovator with advanced technology and a wide breadth of offerings. More than 16,000 customers globally have chosen Riverbed to meet their IT performance needs. Those organizations include the Global 100 and large federal government deployments of more than 1,000 sites to architectural and legal firms with as few as two offices.

Riverbed solutions can speed application performance by up to 100 times and reduce bandwidth consumption by up to 95 percent. According to IDC, Riverbed Steelhead® WAN optimization appliances typically deliver an ROI in under seven months.

Former Expand customers can email expand@riverbed.com or call 1-415-541-2132
(8 a.m. to 5 p.m. PST) to discuss options and learn about the Riverbed Interim Support Contract for Expand Products that includes telephone support and advance RMA.

Choices For a Great New Beginning

Riverbed offers the option of purchasing a Riverbed support contract for organizations that plan to continue using Expand products and would like to continue to receive technical support. Riverbed has an experienced Expand technical team, including former Expand employees.

Please send inquiries for support options to expand@riverbed.com and include any available details about your current implementation so that Riverbed can best meet your company’s requirements.

Riverbed also helps organizations that prefer a new WAN optimization solution make a migration that respects existing Expand investments. Riverbed offers a trade-in discount program to any customer who wishes to replace their existing Expand product with a similar Riverbed Steelhead product.

To learn more, contact us via email at expand@riverbed.com, or call +1-415-541-2132 (8 a.m. to 5 p.m. PST). Our dedicated sales team can assist with determining the best product for your organization's needs.

Expand’s liquidation was extremely unfortunate and disruptive on many fronts. Riverbed is committed to helping organizations find the right solution whether that means continued support, transitioning to a new solution, or both. Riverbed welcomes your calls and questions and will continue to post updates to the company website, and the Expand FAQ.

While the Expand website is no longer available, both the Expand Partner Portal and Customer Extranet Portal are still up and running. Access to them will be maintained through 2012.

Riverbed Trade-in Program

Enjoy significant savings with the trade-in of eligible competitive products.

The Riverbed® Trade-in Program makes it possible for enterprises seeking to move from eligible competitive products to enjoy significant cost-saving incentives, along with all the choice, flexibility, and benefits available from the latest Riverbed product releases: RiOS® 7.0, new Steelhead® platforms, Cascade® 9.5, and Granite™ products for Edge-Virtual Server Infrastructure.

Riverbed delivers performance for over 16,000 globally connected enterprises. With Riverbed, enterprises can successfully and intelligently implement strategic initiatives such as virtualization, consolidation, cloud computing, and disaster recovery without fear of compromising performance. Continue reading.

Riverbed WAN Optimization: The Industry’s Undisputed Leader

Riverbed leads the WAN optimization space with over 50% market share, more than twice the next closest competitor. Riverbed has built a reputation for comprehensive offerings, with the most performance for the most applications. With Steelhead® WAN optimization solutions enterprises can:

  • Improve the performance of many of the most commonly used applications across the network, typically by 5-50 times and, in some cases, by up to 100 times
  • Ensure fast, reliable accessto data and applications for employees around the globe
  • Achieve LAN-like performance for mobile employees, no matter where they are
  • Reduce the use of WAN bandwidth by 65-95 percent, and relieve network congestion
  • Cut server costs and routine IT maintenance by consolidating servers into data centers more effectively, and by enabling virtualization, without impacting performance

Learn more about how Riverbed solutions allow businesses to run faster and more efficiently, while delivering consistent service levels and cutting IT infrastructure costs.

Riverbed. WAN optimization for your network: Application acceleration, WAN bandwidth optimization, and IT consolidation
Riverbed Technology delivers performance for the globally connected enterprise. With Riverbed, enterprises can successfully and intelligently implement strategic initiatives such as virtualization, consolidation, cloud computing, and disaster recovery without fear of compromising performance. By giving enterprises the platform they need to understand, optimize and consolidate their IT, Riverbed helps enterprises to build a fast, fluid and dynamic IT architecture that aligns the business needs of the organization. Additional information about Riverbed (NASDAQ: RVBD) is available at www.riverbed.com.