Experience Level Agreements
Set excellent end user experience as the basis of your continuous improvement program
Measure what matters to the business
Achieve business goals
Track performance against business targets
Numerous factors affect performance
How Riverbed Solves These Challenges
Deliver Better Service Through XLAsUse Experience Level Agreements to track compliance of business critical apps to performance thresholds based on business processes
Incorporate Qualitative FeedbackGather employee sentiment to identify when IT experience doesn’t meet expectations
Correlate App Performance to Device and Network PerformanceIdentify trends in how app performance varies by geographic location, device resources, WiFi and network performance
Trace Performance Issues to The Application ServiceUse distributed transaction tracing to identify issues in the cloud-native environment
Alluvio Aternity Digital Experience Index (DXI)
Aternity Digital Experience Index (DXI) automatically identifies digital experience hot spots across your enterprise impacting employees and customers, then sets you on a path to action and improvement.
Continuous Improvement Employee Experience
In this white paper, you’ll learn how to apply one of project management’s leading improvement models, the Deming Cycle, to continuously improve your employee digital experience.