User Journey Intelligence

Deliver a World-Class Digital Customer Experience
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OVERVIEW

Riverbed Aternity presents a complete view of the business impact of performance by correlating user journey analytics with performance data.  Riverbed Aternity enables IT to measure the digital experience of ALL the applications involved in the customer journey – from unique paths across digital services on the website to the business-critical applications used by employees.

Proactively Manage the Digital Journey to Deliver a World-Class Experience

Riverbed Aternity presents a complete view of the business impact of performance by correlating user journey analytics  with performance data  of  associated transactions across cloud-native environments.  Riverbed Aternity enables IT to measure the digital experience of ALL of the applications involved in the customer journey – from unique paths across digital services on the website to the business-critical applications used by employees supporting customers throughout the life cycle.

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FEATURES

Track User Engagement Across Your Site

Increase engagement by optimizing the performance of high converting journeys and cost-justify improvements where poor experience results in drop-offs.

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Visualize How Your Web Pages Load

Aggregate performance waterfalls, web page filmstrips, and screenshots from synthetic tests help you fine-tune the loading order of all your first and third-party content before you deploy changes.

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Analyze the Impact of Digital Experience on Business Outcomes

Associate performance with business metrics like revenue,  conversion rate, and abandonment rate so that you can focus efforts on the most impactful issues.

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Optimize Web Page Performance with Detailed Diagnostics

Visualize and fine-tune the loading order of first and third-party JavaScript content with Real User Monitoring (RUM) to  analyze aggregate performance waterfalls and better diagnose performance issues.

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Proactively Detect and Resolve Issues 7x24

Find and fix problems before your customers notice, by running synthetic monitoring tests across our global node network or from within your firewall or branch offices to detect issues with site availability, browser response time, page load time and JavaScript errors.

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RELATED USE CASES

Application Performance

Deliver excellent digital experience for all your business-critical applications

Better Service Through Experience Level Agreements

Go beyond uptime and availability to measure what users actually see, for Every app in your enterprise portfolio.

Change Management

Ensure success of both strategic and tactical IT initiatives.

CUSTOMER STORIES

Customers Trust Riverbed

RELATED RESOURCES

Technical Specs

Riverbed Platform Brochure

Learn more about the Riverbed Platform of products

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Reach the full potential of your digital investments with Riverbed Aternity
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