Application, network and end user performance monitoring sets a solid foundation for Maersk Line’s digitalization strategy
Maersk Line, part of the Maersk Group and the world’s largest container shipping operator, is using Riverbed SteelCentral to monitor business-critical applications and services and provide the ability to troubleshoot performance bottlenecks across the company. The five-year contract with Riverbed will support Maersk Line’s strategy to become the digital leader within the shipping sector.
Riverbed SteelCentral gives us a circle of development that helps us to be responsive, pushes us to be proactive, positions us to be predictive, which then allows us to be pre-emptive. This is a result of having one solution that provides us with a complete view across networks, applications and end users. This technology will also be a strong backbone for the digital initiatives of other brands in Maersk Group whom we in MGIS support.
Andy Laurence, Head of Production Services, Maersk Group
Southeastern Grocers supports over 750 grocery stores throughout 7 southeastern states
Southeastern Grocers LLC, parent company and home of BI-LO, Harveys and Winn-Dixie grocery stores, is the fifth-largest conventional supermarket chain in the U.S. and the second-largest conventional supermarket in the southeast based on store count.
The company employs nearly 66,000 associates who serve customers in 739 grocery stores, 148 liquor stores and 372 in-store pharmacies throughout the seven southeastern states of Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, and South Carolina.
AppInternals & AppResponse helped us get the visibility we needed to tackle all our performance issues with our mobile application.
Patrick O’Leary, VP of Technical Infrastructure, Southeastern Grocers
Resolving app performance issues 50% faster
Allianz, with more than 148,000 employees in 70+ countries, is the 31st largest company in the world, offering insurance and other services to 83 million clients.
“Long page load times and slow application speeds affected our productivity,” says Neval Bircaner, IT Governance Supervisor for Allianz Turkey. “Whenever an application performance issue occurred, it was often difficult to pinpoint the root cause. It was hard to determine whether the application performance issues were due to the applications, the network, or our database. We were also interested in ensuring that our external partners were satisfied with our systems.”
It is now much easier to identify issues with the network or application themselves. In some cases, problems that took a long time to solve can now be fixed in minutes. Following the deployment of SteelCentral solutions, our customers have seen a significant improvement in performance. Riverbed has made a positive impact for us by helping us to considerably improve the customer experience.
Neval Bircaner, IT Governance Supervisor, Allianz
Reducing time spent on application performance troubleshooting by 90%
National Instruments’ public-facing website, ni.com, gets three-quarters of a million page requests daily. The web systems team used to spend thousands of hours annually troubleshooting issues caused by newly released apps. National Instruments now relies on Riverbed for end-to-end application visibility, which has reduced application troubleshooting time by 90%. Riverbed helped make this business-critical website more stable for a better customer experience.
(Riverbed SteelCentral AppInternals) will trace every Java method call that’s made so you can see exactly where the delays are in each application, almost down to the line of code. I haven’t seen this functionality in any other tool.
Eric McCraw, Global IT Web Systems Manager, National Instruments
Baker Donelson gets insight into actual end user experience for every app, every device, and every user
SteelCentral Aternity helps Baker Donelson proactively identify and resolve issues on apps and devices to ensure an excellent end user experience for the firms lawyers.
SteelCentral Aternity is the only product on the market that will give you that insight, that deep dive into the actual experience the user is having every day across your organization.
John Green, Chief Information Officer, Baker Donelson