Citrix Monitoring for SteelCentral AppResponse
Citrix offers significant benefits to IT organizations. But, due to its unique architecture, the lack of a complete view of user transactions can sometimes complicate the performance-troubleshooting process. The CX-Tracer module uses industry-leading analytics in SteelCentral AppResponse to pinpoint the root cause of performance problems for Citrix-hosted applications.
CX-Tracer automatically correlates front-end user sessions to their back-end counterparts, enabling end-to-end analysis of individual Citrix user sessions. Additionally, CX-Tracer complements and extends your existing Citrix monitoring solutions such as Citrix EdgeSight.
Database Performance Monitoring for SteelCentral AppResponse
With the Database Performance module you can identify the impact of a database on end-to-end application performance. By monitoring database performance at the transaction level, the module can identify the particular SQL statement or database call responsible for application delay and equip your database team with actionable information.
Because it uses passive monitoring for zero overhead on database operations, no database logging is required. You get a unified view of the end-user experience and database performance, to complement and extend your investment in database-health monitoring tools.
Unified Communications Monitoring for SteelCentral AppResponse
With the Unified Communications module you can monitor and report on live VoIP and video calls. Manage voice, video, and data on the same network, and proactively resolve communication issues by using real-time and historical data on both application performance and call quality.
With passive speech-quality analysis, you can monitor call quality and resolve issues before they affect end-users. Prioritize problem resolution and set meaningful SLAs based on the effect of call quality on various areas of your business, and then easily troubleshoot with real-time, web-based dashboards for speedy resolution.
Shark module for SteelCentral AppResponse
Add Shark module to your SteelCentral™ AppResponse license to create a single appliance that provides rich network intelligence, end user experience monitoring and transaction analysis. Accelerate problem resolution with streamlined workflows and deeper network insight, letting you get to the right level of information needed to solve problems quickly and easily.