SteelCentral AppResponse | Riverbed | US
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Overview
We went from being virtually blind to having a hawk’s-eye view of the network; able to see the whole picture yet capable of zeroing in immediately on details for trouble-shooting, capacity analysis, and planning. - Jean-Francois Bustarret, senior network architect, e-TF1

What is SteelCentral AppResponse?

Riverbed AppResponse joins together advanced application and transaction insight, comprehensive end-user experience monitoring, and deep network intelligence into a single appliance to provide total visibility into your application performance problems. It helps you discover where and when bottlenecks are occurring so that you can troubleshoot problems faster, and it streamlines workflows and reporting to enable cross-team collaboration to put an end to finger pointing.

Using high-speed packet acquisition and multi-stage analytic processing, AppResponse delivers rich network and application insights for traditional and web applications, VoIP and video quality monitoring, database performance analysis, and Citrix-delivered apps.

Features and benefits of SteelCentral AppResponse

“The users are happier now, so the IT staff doesn’t have to crawl under the floorboards when they go for coffee.” - Peter Toft, IT Department Manager, Icopal

Even split seconds of slow page times can have a huge impact on the revenue for an enterprise. When you have thousands of users per hour accessing your applications through web pages, you need to quickly answer:

  • What pages were slow?
  • When they were slow?
  • For whom they were slow?

AppResponse pinpoints mission-critical web application problems quickly, letting you resolve them before end users even notice.

Identify the root-cause of application performance problems faster with SteelCentral AppResponse

With SteelCentral AppResponse you will quickly see if a performance problem is rooted in the network orservers . View response time for all users and transactions by application, user business group, and location. Understand end-user experience for both SteelHead-optimized and non-optimized web and SaaS applications.

ROI

“As the global network manager, I didn't want to spend my time analyzing network traffic; [SteelCentral AppResponse] does the work for us and puts our team at ease so we can focus on planning strategic IT projects that impact our business.” - Global Network Manager, Coty, Inc.

“I was skeptical at first, but I have to say that the [SteelCentral AppResponse] box definitely 'does what it says on the tin'. Its ability to quickly drill down to the cause of performance issues, its amazing ease of use, and the clarity of its presentation of so many useful metrics, have made it our primary tool for application performance management.” - UK Network Manager, IT Centre UK, ALSTOM

"The [SteelCentral AppResponse] solution has given us a scientific approach to managing the site, making the hard data we need easily available for analysis and thus enabling us to forecast, act, and react much more appropriately. And now, when my boss comes down and asks me 'what's up with the network', I can give him a complete answer—in terms of the impact
on our business—in ten minutes or less.”
- Senior Network Engineer, Hotwire.com

"[SteelCentral AppResponse] saves us more time than any other management tool we use. It's like having another person on staff.” - Senior Network and Systems Analyst, Colgate University

AppResponse ROI Calculator shows you how you can reduce costs of delivering applications to users.

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How It Works

SteelCentral AppResponse integrates application and network performance management to deliver:

  • Deep packet inspection and application recognition
  • End-user experience monitoring for web applications at the user transaction level
  • End-user experience monitoring of SteelHead optimized SaaS and on-premise web applications
  • Response time decomposition
  • Database transaction analysis
  • Per-user Citrix XenApp transaction analysis
  • Continuous VoIP and video monitoring
  • Rich network intelligence

Supported Network Packet Brokers:

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AppResponse geographic heat maps provide an at-a-glance view into end-user experience.


AppResponse monitors end-user experience for SteelHead-optimized enterprise web and SaaS applications and helps you understand the benefit of SteelHead WAN optimization in terms of the effect on end user experience.

Compatible Riverbed solutions to solve application performance issues

  • When SteelCentral AppResponse reports which server is causing the delay, deploy SteelCentral AppInternals to conduct a full code-levelapplication diagnosis.
  • If the network seems to be the issue, SteelCentral NetSensor displays performance data all along the layer 2/3-network path.
  • Seamlessly drill into SteelCentral Transaction Analyzer for in-depth analysis of individual multi-tier transactions.
  • AppResponse leverages Riverbed SteelHead appliances in the branch, data center and cloud to provide visibility into end-user experience for optimized enterprise web and SaaS applications.

Datasheet: SteelCentral AppResponse

Add-on Modules

Citrix Monitoring for SteelCentral AppResponse

Citrix offers significant benefits to IT organizations. But, due to its unique architecture, the lack of a complete view of user transactions can sometimes complicate the performance-troubleshooting process. The CX-Tracer module uses industry-leading analytics in SteelCentral AppResponse to pinpoint the root cause of performance problems for Citrix-hosted applications.

CX-Tracer automatically correlates front-end user sessions to their back-end counterparts, enabling end-to-end analysis of individual Citrix user sessions. Additionally, CX-Tracer complements and extends your existing Citrix monitoring solutions such as Citrix EdgeSight.

Database Performance Monitoring for SteelCentral AppResponse

With the Database Performance module you can identify the impact of a database on end-to-end application performance. By monitoring database performance at the transaction level, the module can identify the particular SQL statement or database call responsible for application delay and equip your database team with actionable information.

Because it uses passive monitoring for zero overhead on database operations, no database logging is required. You get a unified view of the end-user experience and database performance, to complement and extend your investment in database-health monitoring tools.

Unified Communications Monitoring for SteelCentral AppResponse

With the Unified Communications module you can monitor and report on live VoIP and video calls. Manage voice, video, and data on the same network, and proactively resolve communication issues by using real-time and historical data on both application performance and call quality.

With passive speech-quality analysis, you can monitor call quality and resolve issues before they affect end-users. Prioritize problem resolution and set meaningful SLAs based on the effect of call quality on various areas of your business, and then easily troubleshoot with real-time, web-based dashboards for speedy resolution.

Shark module for SteelCentral AppResponse

Add Shark module to your SteelCentral™ AppResponse license to create a single appliance that provides rich network intelligence, end user experience monitoring and transaction analysis. Accelerate problem resolution with streamlined workflows and deeper network insight, letting you get to the right level of information needed to solve problems quickly and easily.

CUSTOMER STORY

Network-based application performance helps Crayola keep network staff small while being proactive about network problems and line usage.

Partner Solution

With new solutions from Riverbed and VMware, you can cut the costs of operating IT infrastructure, improve cloud deployment and network visibility, and boost application performance for your users

Featured Resources

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Featured

July 20, 2016

Riverbed R&D: Writing the Future of Cloud Networking & App Performance

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