2022 Gartner Market Guide for DEM
According to Gartner, "digital experience monitoring technologies monitor the availability, performance and quality of an end user or digital agent experiences when using a device or application." And "by 2026 at least 60% of I&O leaders will use DEM to measure application, services and endpoint performance from the user’s viewpoint, up from less than 20% in 2021."
Aternity has been named a Representative Vendor in all three core capabilities necessary for a DEM platform that maximizes the digital experience:
- Real user monitoring (RUM): Aternity’s RUM allows you to see how users are experiencing your website in real time.
- Endpoint monitoring (EP): Aternity can monitor user experience on your entire device estate—laptop, PC, virtual desktop environment and mobile devices.
- Synthetic Transaction monitoring (STM): You can track performance from real browsers, simulate real user paths, and be alerted when problems arise.
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Gartner, Market Guide for Digital Experience Monitoring, 28 March 2022, Mrudula Bangera, et. al.
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