End User Experience Monitoring
Self-healing and visibility into the employee experience on every cloud, SaaS, thick client, or enterprise mobile app in your portfolio, running on any physical, virtual, or mobile device.
Make Every Experience a Compelling OneThe Aternity Digital Experience Management platform shows you the end-user experience on any application or device. Isolate the cause of delays to the network, device, or app backend to quickly diagnose and resolve user-impacting issues. With Aternity DEM, you’ll boost customer satisfaction and optimize the productivity of your tech-dependent workforce.
Automatic DiscoveryAternity automatically discovers EVERY app in your enterprise, tracks actual usage, and provides a score for app performance and health, based on crashes, hangs, errors, page load time and wait time.
Click to RenderAternity tracks what users ACTUALLY see when they interact with applications in a business workflow. Aternity shows you response time breakdown between client device, network, and application back end, so you can resolve issues fast.
Self-healingCreate, modify, and expand your Aternity library of automation scripts to automatically resolve the most common device or user issues.
Empower a work-from-anywhere workforce
Digital Experience Index
Aternity Digital Experience Index (DXI) automatically identifies digital experience hot spots across your enterprise impacting employees and customers, then sets you on a path to action and improvement.
See how Riverbed's capabilities for self-healing and remediation help service desk teams to shift left, improve customer satisfaction, first level resolution and first contact resolution rates
IT Asset Cost Reduction
Learn how to lower IT asset costs with smart device refresh, reducing underused software licenses, and optimizing bandwidth to lower cloud and network transport costs