End User Experience Monitoring
Self-healing and visibility into the employee experience on every cloud, SaaS, thick client, or enterprise mobile app in your portfolio, running on any physical, virtual, or mobile device.
overview
Make Every Experience a Compelling One
The Aternity Digital Experience Management platform shows you the end-user experience on any application or device. Isolate the cause of delays to the network, device, or app backend to quickly diagnose and resolve user-impacting issues. With Aternity DEM, you’ll boost customer satisfaction and optimize the productivity of your tech-dependent workforce.
Features
Automatic Discovery
Aternity automatically discovers EVERY app in your enterprise, tracks actual usage, and provides a score for app performance and health, based on crashes, hangs, errors, page load time and wait time.Click to Render
Aternity tracks what users ACTUALLY see when they interact with applications in a business workflow. Aternity shows you response time breakdown between client device, network, and application back end, so you can resolve issues fast.
Change Validation
Compare end user experience before and after any type of change – to devices, applications, or infrastructure, so you can be sure that changes result in better service.Self-healing
Create, modify, and expand your Aternity library of automation scripts to automatically resolve the most common device or user issues.
Digital Experience Index
Aternity Digital Experience Index (DXI) automatically identifies digital experience hot spots across your enterprise impacting employees and customers, then sets you on a path to action and improvement.
Automated Remediation
See how Riverbed's capabilities for self-healing and remediation help service desk teams to shift left, improve customer satisfaction, first level resolution and first contact resolution rates
IT Asset Cost Reduction
Learn how to lower IT asset costs with smart device refresh, reducing underused software licenses, and optimizing bandwidth to lower cloud and network transport costs
Customer Stories
Customers Trust Riverbed
